Book Appointments Chat Starter Template

Updated 3 weeks ago by Craig Cameron

Booking appointments is super easy with this MobileMonkey template.. There are only a few steps to get it up and running so you can start collecting booked appointment requests immediately.

Video Walkthrough

If you want to watch step by step how to install and configure this template watch the video below. All of the documentation is also below this video.

Part 1 | Install the Template

  1. From your MobileMonkey dashboard click on the settings icon on the far right.
  1. Now click on the "Templates" link on the bottom left.
  1. Look for the "Book Appointments" template and click on the image.
  2. Choose "Create New Bot".

You will see your template being installed and when it's ready you will see the following message.

  1. Click the "Take me there" button.

This will take you to your newly installed bot. Now you just need to make a few updates and you'll be ready to start getting leads.

Part 2 | Configure your Facebook Page Welcomer

This Chat Starter Template has been created for you to be able to get started right away with little configuration. There are only a few things you need to update.

Once you are done updating you can activate your bot and start using it.

  1. The first thing you want to do is click on "Chat Starters" link on the top left.

Then click on the "Facebook Page Welcomer" link on the right side.

You will now see the main Chat Starter.

Here you will see the main bot that we have created for you. The first thing you need to configure here is the first message.

  1. Replace "{{company name}}" with your company name. You can also add more if you want.
Do not remove "{{first name}}". This is how MobileMonkey greets your visitors by the name they have signed up in with in Facebook. This ads a personalization to your messages.

  1. Now click on the "Book Appointment" button and you will see the dialogue. There are a few things we need to modify here.
  2. Scroll down till you see the following image.

For this start template we have added 3 buttons for 3 services that you may have. You can add or remove these to fit your business.

  1. Click on the first button to rename it to match your services. Continue to do this for the rest depending on how many you choose to use.
If you would like to add another service you can click the button that says "Add Answer". For this step do not choose anything from the drop down that takes users to a new dialogue.
  1. Now scroll down till you see the following image.

  1. Change the "To" email to your email address. This will allow you to get notified anytime someone requests an appointment.
  2. Now scroll back to the top and click on the next button which is "Services". You will want to match the number of services here as you have in the book appointments section.
  3. Scroll down until you see the following image:

  1. Now click on the first button that says "Service 1". Rename it and then scroll down a little bit till you see this next image.

  1. Now where is says "Information about your service", go ahead and type a short description about this service. You can add up to 540 characters.

Continue this same process for the other service buttons and your Facebook Welcomer is ready to go.

Congratulations! You have configured your chatbot.


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