Support Options

Updated 4 months ago by Raquel Bartolome

MobileMonkey Support

We have several support options. These include:

- Our help docs (you are in one now!) are fully searchable and contain tutorials, FAQs, and more. 🦄


- Our Facebook Community Group. This is a forum for thousands of MobileMonkey users, like yourself, to ask and answer questions. Click here to join!  🍌🐒


- Email Support: support@mobilemonkey.com for specific questions and technical assistance that cannot be answered in the resources above

If you contact us outside of support hours, please expect a response on the next business day.

- Premier Consulting. Add MobileMonkey’s Premier Consulting to your monthly subscription (learn the advanced tools and strategies in messenger marketing that will boost chatbot performance and ROI. More Info

    We aim to respond as quickly as possible to every inquiry. Our standard support hours are 9AM-6PM EST, Monday-Friday

- MobileMonkey Support Team


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