Bot Analytics

Updated 4 months ago by Allie Adams

Bot Analytics Monitor Conversions, Contacts and More

Bot Analytics | How to Find Useful Audience Insights Using MobileMonkey

NOTE: You may notice that in this video clip, dialogues are referred to as "pages". For your convenience, pages were renamed to dialogues on 1/22/19. Learn more.

There are four main metrics that your analytics measure:

  1. Total Contacts shows the total amount of contacts that have engaged with your bot, over time. This metric is cumulative.

  2. New Contacts shows the amount of new contacts in your bot per day.

  3. Conversions track how many times the conversion point in your forms are reached. If you do not specifically choose a conversion point, the default point is the end of the form.

  4. Sessions track the amount of times the bot has uniquely engaged with a contact, over time. This includes both conversations and marketing blasts.

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