Using Live Take Over

Updated 1 month ago by Jason OHare

Using MobileMonkey Live Take over

Live Take over is done directly through your Facebook Business Page. (see image below)

Page Owners can jump into any conversion at any time, even hours or days later.  

When a Live Take over happens the Bot disengages, until there has been 2 minutes of inactivity

To turn the Bot back on manually at any time, simple type in  "\return" and the Bot will begin answering questions right away.

Tip:  Download the "Facebook Business" App on Mobile to easily monitor and jump in to Live Chat sessions with Customers. (image below)

Download the Facebook Business Page App and Manage your Live chats. Super easy!

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