Import SMS Contact List

Updated 7 months ago by Inga Supranovich

If you have a list of customers who opt-in to receive messages from your business it is possible to Upload the list to MobileMonkey.

To do so:

  1. Go to Leads -> Contacts
  2. Click "Import Phone Numbers" button at the top right corner
  3. Appropriate format of the doc is CSV, first row should be headers.
    Invalid records will be ignored  from the import.
comma-separated values (CSVfile is a delimited text file that uses a comma to separate values. Each line of the file is a data record. Each record consists of one or more fields, separated by commas
Valid
first name,last name,Phone number, email
John,Dow,+123456789,jdow@valid.com
Peter, , +11111111111,


Invalid
first name,last name,Phone number, email
John,Dow,123456789,jdow@valid.com
Peter, Jackson, , pjackson@invalid.com
  1. Match header of the csv file with attributes in MobileMonkey
  1. Contacts import will start.

Please note, that it might take some time to upload the list. If you have a small number of contacts refresh Contacts page in 1-2 minute and record will be created.

If a list takes thousands of lines it may take an hour to upload, refresh after that time and new records will be created

Records for uploaded contacts will be created in Inbox and Contacts panel.
Sending message from Inbox works as sending text message.


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