Twilio Setup For SMS And Forwarding Calls

Updated 4 weeks ago by Inga Supranovich

Enable Twilio text messages

If you have your own Twilio account with the phone number that supporting text messages this could be connected to your Facebook page in MobileMonkey.

To enable this feature, please email us at support@mobilemonkey.com with the following data:

  • Twilio account sid
  • Twilio auth token

This could be found in Twilio Dashboard

  • Twilio number
  • Twilio number sid

To access this data: open All Products & Services -> Phone Numbers -> Select Active Number

To make it operational configure webhooks:

  1. Look for field 'A MESSAGE COMES IN'
  2. Make sure HTTP POST request is set
  3. Paste this link into the input https://api.mobilemonkey.com/incoming_twilio_messages

Enable Twilio calls forwarding

  1. Open All Products & Services -> Phone Numbers -> Select Active Number
  2. Look for the field 'A CALL COMES IN'
  3. Make sure HTTP POST request is set
  4. Paste this link into the input https://api.mobilemonkey.com/incoming_twilio_call
  5. Send an email at support@mobilemonkey.com and provide a phone number where calls should be forwarded to


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