Make MobileMonkey a Primary Receiver

Updated 6 months ago by Inga Supranovich

If page shows error "MobileMonkey is not the primary receiver for your page. Follow instructions to fix." please follow instructions shown in the video.

  • Open Facebook Page Settings
  • Go to Advanced Messaging menu
  • Scroll down to Connected Apps
  • Among connected app there should be MobileMonkey app
  • Under App settings click Configure button
  • Click on dropdown next to Primary receiver for handover protocol
  • Choose MobileMonkey app and close the modal

Once done, click Clear on MobileMonkey app to remove error message and reload the page

How did we do?