Getting Started
Inbox
Inbox
Inbox Mobile App
FAQ: Inbox
Pause a Bot
Inbox: 24-Hour Warning
MobileMonkey Push Notifications
How to Unblock Notifications Permissions on your Browser
I don't receive Desktop Notifications
Agent Persona
7-day Warning
Website Chat
Facebook Page Welcomer
FB Comment Guards
Sponsored Messages
Promo Blaster: Minimum Bids by Country
Creating a New Messenger Ad in MobileMonkey
MobileMonkey Messenger Ads
Connecting existing ads to a MobileMonkey dialogue
Facebook's Policy Guidelines for 1-Time Notifications (OTN)
What are Legacy Messenger Ads?
Marketing Automation
Drip Campaigns
Connections
Chat Blaster
RSS Blaster
Sponsored Message Reachable Contacts
Subscription Messaging & Message Tags update - March 2020
Leads
Chatbots
Templates
Chatbot Widgets
Settings
FAQs
Bot Response Issues
My bot is Responding with the Default Message or a Different Message
My Bot Won't Respond at all
Bot Response Issues Overview
Handover Protocol
Lookalike Audiences
Facebook Ads Manager Set up
I Cannot Login or Sign up
I Cannot Connect the Page
Customer Chat Isn't Showing On My Website
How Do I Add a User?
FAQ: MobileMonkey Send Credits
Pricing & Plans
How Does Unsubscribe Work?
How to Get Approved for Facebook Subscription Messaging
Support Options
Do you have an Affiliate or Reseller Program?
Can't Find my Messages / Customer Conversations not in Inbox
Why am I getting Product Alerts from my Facebook Page?
Increase in my Number of Contacts
How Can I Transfer Subscriptions?
Send Overage Automatic Upgrades
24+1 Facebook Policy
FAQ: MobileMonkey Pricing Plans
Why can't I use SMS on a Legacy Plan?
Sample Bots - Try Them Out!
Known Issues
Facebook Permissions Issues
Refresh Page Access Token Error
Too Many Bananas!
Issues with Ad Blockers & Privacy Extensions
Website Widget not Appearing on iOS 12.1
Report a Bug
Facebook Ads Manager "Edit" Button Workaround
WordPress Plugin
Install WP-Chatbot Plugin
Step 1: Connect A Page to WP-Chatbot
Step 2: Setup WP-Chatbot
Step 3: Customize WP-Chatbot
Step 4: Whitelist the Domain
Basic Troubleshooting for WP-Chatbot
WordPress Plugin Subscription Details
Zapier/Connections
Public API
SMS
All Categories > Known Issues > Report a Bug
To Report a Bug email Support@mobilemonkey.com
Please be as specific as possible and include your contact information if you would like to be reached directly for assistance.
Thank you!
MobileMonkey Support Team
