Bot Builder
Q&A Overview
Attachment Widget
Attribute Widget
Email Widget
Forms
Gif Widget
Image Gallery and List Widgets
Image Widget
Navigate Widget
Quick Question Widget
Tag Widget
Text Widget
Typing Widget
Video Widget
Zapier Connection Widget
Advertising
Marketing Automation
Lead Magnets
Audience Insights
Templates
Settings
FAQs
Bot Response Issues
My bot is Responding with the Default Message or a Different Message
My Bot Won't Respond at all
Bot Response Issues Overview
Handover Protocol
Lookalike Audiences
Facebook Ads Manager Set up
How do I use a GET Connection?
I Cannot Login or Sign up
I Cannot Connect the Page
Customer Chat Isn't Showing On My Website
How Do I Add a User?
FAQ: MobileMonkey Send Limits
Pricing & Plans
How Does Unsubscribe Work?
My Bot Stops Responding After I Jump into the Conversation
How to Get Approved for Facebook Subscription Messaging
Support Options
Do you have an Affiliate or Reseller Program?
Can't Find my Messages / Customer Conversations not in Inbox
Why am I getting Product Alerts from my Facebook Page?
Increase in my Number of Contacts
How Can I Transfer Subscriptions?
FAQ: Live Chat
24-h Window Policy
FAQ: MobileMonkey Pricing Plans
Sample Bots - Try Them Out!
Known Issues
Comment Guard Sending the Welcome Dialogue
"You Cannot Perform that Action" Error Message
Website Widget not Appearing on iOS 12.1
Website Widget not Showing
Too Many Bananas!
Facebook Permissions Issues
Refresh Page Access Token Error
Report a Bug
Issues with Ad Blockers & Privacy Extensions
WordPress Plugin
Install WP-Chatbot Plugin
Step 1: Connect A Page to WP-Chatbot
Step 2: Setup WP-Chatbot
Step 3: Customize WP-Chatbot
Step 4: Whitelist the Domain
Basic Troubleshooting for WP-Chatbot
Zapier/Connections
All Categories > Known Issues > Report a Bug
To Report a Bug email Support@mobilemonkey.com
Please be as specific as possible and include your contact information if you would like to be reached directly for assistance.
Thank you!
MobileMonkey Support Team
