Getting Started
Inbox
Inbox
Inbox Mobile App
FAQ: Inbox
Pause a Bot
Inbox: 24-Hour Warning
MobileMonkey Push Notifications
How to Unblock Notifications Permissions on your Browser
I don't receive Desktop Notifications
Agent Persona
7-day Warning
Website Chat
Website Chat Widget
Customer Chat Widget
Installing Customer Chat Widget on your Teachable Website
Installing Customer Chat Widget Using Google Tag Manager
Installing a Customer Chat Widget on your Leadpages Website
Messenger Chat Widget Guest Mode
Installing Customer Chat Widget on Your Shopify Page
Sending custom data from your website into your chat widget
Installing a Customer Chat Widget on your Weebly Website
Installing Your Chat Widget on a WiX Website
MobileMonkey OmniChat Widget
Popups
Customer Chat Widget: Greeting Behavior
Share Links
Landing Pages
Facebook Opt-Ins
Facebook Page Welcomer
FB Comment Guards
Sponsored Messages
Sponsored Messages: Minimum Bids by Country
Creating a New Messenger Ad in MobileMonkey
MobileMonkey Messenger Ads
Connecting existing ads to a MobileMonkey dialogue
Recommended Facebook Settings
Facebook's Policy Guidelines for 1-Time Notifications (OTN)
Facebook 1-Time Notifications (OTN)
What are Legacy Messenger Ads?
Marketing Automation
Drip Campaigns
Connections
Chat Blaster
RSS Blaster
Sponsored Message Reachable Contacts
Nudge contacts who don't make it to the end of your Chatbot
Subscription Messaging & Message Tags update - March 2020
Leads
Chatbots
Templates
Chatbot Widgets
Settings
FAQs
Bot Response Issues
My bot is Responding with the Default Message or a Different Message
My Bot Won't Respond at all
Bot Response Issues Overview
How to redeem your Facebook Ads Coupon
Handover Protocol
Create a Lookalike Audience from your Messenger Contacts
I Cannot Login or Sign up
I Cannot Connect the Page
Customer Chat Isn't Showing On My Website
How Do I Add a User?
FAQ: MobileMonkey Send Credits
Pricing & Plans
How Does Unsubscribe Work?
How to Get Approved for Facebook Subscription Messaging
Support Options
Do you have an Affiliate or Reseller Program?
Can't Find my Messages / Customer Conversations not in Inbox
Why am I getting Product Alerts from my Facebook Page?
Increase in my Number of Contacts
How Can I Transfer Subscriptions?
Send Overage Automatic Upgrades
What's a Main Menu?
24+1 Facebook Policy
FAQ: MobileMonkey Pricing Plans
Why can't I use SMS on a Legacy Plan?
The New MobileMonkey
Sample Bots - Try Them Out!
Known Issues
Facebook Permissions Issues
Refresh Page Access Token Error
Too Many Bananas!
Issues with Ad Blockers & Privacy Extensions
Website Widget not Appearing on iOS 12.1
Report a Bug
Facebook Ads Manager "Edit" Button Workaround
WordPress Plugin
Install WP-Chatbot Plugin
Step 1: Connect A Page to WP-Chatbot
Step 2: Setup WP-Chatbot
Step 3: Customize WP-Chatbot
Step 4: Whitelist the Domain
Basic Troubleshooting for WP-Chatbot
WordPress Plugin Subscription Details
Zapier/Connections
Campaigns
Public API
Step-by-step Guides
Get Started with Click-to-Messenger Ads in MobileMonkey
MobileMonkey 101: Creating a simple Chat Starter and Dialogue (Part 2)
Create a Survey and Export the responses to a Google Sheet (Part 1)
US & CANADA: Get started with SMS Marketing!
Setting up your Facebook Ad Account
Install a chat widget on your website to generate more leads
MobileMonkey 101: Converting Facebook Conversations into Emails (Part 1)
SMS
Subscribe a user to SMS
Send Campaigns via SMS
Import SMS Contact List
SMS FAQ
SMS Lead opt-in widget for a Website
Strategy Guides
Click-to-Messenger Ads
All Categories > Known Issues > Report a Bug
To Report a Bug email Support@mobilemonkey.com
Please be as specific as possible and include your contact information if you would like to be reached directly for assistance.
Thank you!
MobileMonkey Support Team
