Web Chat Starter Template

Updated 1 week ago by Craig Cameron

Capturing the emails of your leads is super easy with this MobileMonkey template.. There are only a few steps to get it up and running so you can start collecting leads immediately.

Video Walkthrough

If you want to watch step by step how to install and configure this template watch the video below. All of the documentation is also below this video.

Part 1 | Install the Template

  1. From your MobileMonkey dashboard click on the settings icon on the far right.
  1. Now click on the "Templates" link on the bottom left.
  1. Look for the "Build Email List" template and click on the image and click on it.
  2. Choose "Create New Bot".

You will see your template being installed and when it's ready you will see the following message.

  1. Click the "Take me there" button.

This will take you to your newly installed bot. Now you just need to make a few updates and you'll be ready to start getting leads.

Part 2 | Configure your Facebook Page Welcomer

This Chat Starter Template has been created for you to be able to get started right away with little configuration. There are only a few things you need to update.

Once you are done updating you can activate your bot and start using it.

Below this helpdoc we will provide links to some helpful information to further build out your bot when you're ready.

  1. The first thing you want to do is click on "Chat Starters" link on the top left.

Then click on the "Facebook Page Welcomer" link on the right side.

You will now see the main Chat Starter.

Here you will see the main bot that we have created for you. The first thing you need to configure here is the first message.

  1. Replace "{{company name}}" with your company name. You can also add more if you want.
Do not remove "{{first name}}". This is how MobileMonkey greets your visitors by the name they have signed up in with in Facebook. This ads a personalization to your messages.
  1. The next thing you want to do is click on the button that says "Your Offer" and rename it.
  1. Now scroll down the page till you see the following message and update the "{{offer}}" with your offer name.
  1. Now scroll down a little more till you see the attachment widget. Click on this to upload your PDF lead magnet. This will then be sent to your user when they enter their email.
  1. The next thing you are going to see is the Zapier Widget. This widget enables you to connect with your CRM or a spreadsheet to transfer the data from MobileMonkey. We have included a link below with instructions on how to enable this if you want to.
  1. Now scroll down to the end till you see the notification widget.

Update the "To" field with your email and change the subject if you want. Any time someone leaves their email it will get emailed to you.

  1. Now scroll to the top and click on the "Back Button" on the top left.

This will bring you back to the main menu with all of the chat starters.

Congrats! Be sure to activate your Chatbot. Click on the "Activate this bot" on the top right corner and you are ready to go.

Part 3 | Configure your Website Chat Widget

  1. Choose the "Website Chat Widgets" link.

This will give you a very similar chat starter as the Facebook Page Welcomer.

  1. Go ahead and update the "{{our website}}" with your website name or company name.
  2. Then change the "Your Offer" name like you did in the Facebook Page Welcomer. So you only need to update the email widget like you did in the previous steps.
The website widget needs to be installed on your website before you can start using it. We have created an entire help document that walks you through how to do this. Click this link to view it Website Chat Widget Install and Configuration


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