Updated 1 week ago by Allie Adams

A Contact is Added Every Time a New Person Interacts with Your Bot

Contacts are auto-added when a person sends any message to your bot.

Information from Facebook, such as gender and location are also pulled in automatically!

You can delete a contact at any time to maintain GDPR compliance!

Check out our deleting contacts page for more info!

Attributes are filled into your contact every time the contact answers a Quick Question and more.

This is a great tool for sorting your contacts into Audiences.

You can also get valuable insights on your contacts within the Contacts tab.

Besides Attributes, you can check out your contact's chat session stats and Form submissions!

To learn about contacts, watch this video!

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