Getting Started
Welcome to MobileMonkey!
Dashboard
Setup Guide for Healthcare Providers
Inbox
Inbox Mobile App
FAQ: Inbox
Pause a Bot
Inbox: 24-Hour Warning
MobileMonkey Push Notifications
How to Unblock Notifications Permissions on your Browser
I don't receive Desktop Notifications
Agent Persona
7-day Warning
Website Chat
Website Chat Widget
Customer Chat Widget
Installing Customer Chat Widget on your Teachable Website
Installing Customer Chat Widget Using Google Tag Manager
Installing a Customer Chat Widget on your Leadpages Website
Messenger Chat Widget Guest Mode
Installing Customer Chat Widget on Your Shopify Page
Sending custom data from your website into your chat widget
Installing a Customer Chat Widget on your Weebly Website
Installing Your Chat Widget on a WiX Website
MobileMonkey OmniChat Widget
Popups
Customer Chat Widget: Greeting Behavior
Share Links
Landing Pages
Facebook Opt-Ins
Facebook
Facebook Page Welcomer
FB Comment Guards
Sponsored Messages
Sponsored Messages: Minimum Bids by Country
Creating a New Messenger Ad in MobileMonkey
MobileMonkey Messenger Ads
Connecting existing ads to a MobileMonkey dialogue
Recommended Facebook Settings
Facebook's Policy Guidelines for 1-Time Notifications (OTN)
Facebook 1-Time Notifications (OTN)
What are Legacy Messenger Ads?
Marketing Automation
Drip Campaigns
Connections
Chat Blaster
RSS Blaster
Sponsored Message Reachable Contacts
Nudge contacts who don't make it to the end of your Chatbot
Subscription Messaging & Message Tags update - March 2020
Leads
Contacts
Audiences
Form Analytics
Bot Analytics
Chatbots
Widgets
MobileMonkey 101: How to choose the right widget
Q&A Overview
Dialogues
Templates
Chatbot Widgets
Pro Widgets
Webview Size
Settings
Make MobileMonkey a Primary Receiver
Bot Settings
Away Settings
Menu Updates
Business Hours
FAQs
Bot Response Issues
My bot is Responding with the Default Message or a Different Message
My Bot Won't Respond at all
Bot Response Issues Overview
How to redeem your Facebook Ads Coupon
Handover Protocol
Create a Lookalike Audience from your Messenger Contacts
I Cannot Login or Sign up
I Cannot Connect the Page
Customer Chat Isn't Showing On My Website
How Do I Add a User?
FAQ: MobileMonkey Send Credits
Pricing & Plans
How Does Unsubscribe Work?
How to Get Approved for Facebook Subscription Messaging
Support Options
Do you have an Affiliate or Reseller Program?
Can't Find my Messages / Customer Conversations not in Inbox
Why am I getting Product Alerts from my Facebook Page?
Increase in my Number of Contacts
How Can I Transfer Subscriptions?
Send Overage Automatic Upgrades
What's a Main Menu?
24+1 Facebook Policy
FAQ: MobileMonkey Pricing Plans
Why can't I use SMS on a Legacy Plan?
The New MobileMonkey
πππ Welcome to the New MobileMonkey πππ
Sample Bots - Try Them Out!
Using Chatbot Templates
Examples of Free MobileMonkey Chatbot Templates
Known Issues
Facebook Permissions Issues
Refresh Page Access Token Error
Too Many Bananas!
Issues with Ad Blockers & Privacy Extensions
Website Widget not Appearing on iOS 12.1
Report a Bug
Facebook Ads Manager "Edit" Button Workaround
WordPress Plugin
Install WP-Chatbot Plugin
Step 1: Connect A Page to WP-Chatbot
Step 2: Setup WP-Chatbot
Step 3: Customize WP-Chatbot
Step 4: Whitelist the Domain
Basic Troubleshooting for WP-Chatbot
WordPress Plugin Subscription Details
Zapier/Connections
How do I use a GET Connection?
Attributes Mapping
Export data to Google Sheets
Custom Webhooks
Campaigns
Use your Sponsored Message to opt users in for a one time notification
Public API
Update contact attributes via API
Send JSON Message
Step-by-step Guides
Get Started with Click-to-Messenger Ads in MobileMonkey
MobileMonkey 101: Creating a simple Chat Starter and Dialogue (Part 2)
Create a Survey and Export the responses to a Google Sheet (Part 1)
US & CANADA: Get started with SMS Marketing!
Setting up your Facebook Ad Account
Install a chat widget on your website to generate more leads
MobileMonkey 101: Converting Facebook Conversations into Emails (Part 1)
SMS
Subscribe a user to SMS
Send Campaigns via SMS
Sending long messages as MMS
Import SMS Contact List
SMS FAQ
SMS Lead opt-in widget for a Website
Strategy Guides
How to Get More Reviews with a Bot That Sky-Rockets 5-Star Reviews
Click-to-Messenger Ads
Facebook Ads Manager Set up
Troubleshooting Your Click-to-Messenger Ads Setup
Should I set a bid on my Click-to-Messenger Ad?
How to Setup a Lookalike Audience on Facebook
Who should I target on my Click-to-Messenger ads?
All Categories > Click-to-Messenger Ads
5 articles
Before creating Messenger Ad in MobileMonkey the Ad Campaign needs to be created in Facebook Ads Manager. Follow the steps described below: 1. Create Ad Campaign in Facebook Ads Manager. Go to www.faβ¦
Updated 1 month ago by Inga Supranovich
Why is my ad account not showing up in the dropdown in my MobileMonkey ad setup?. In order to use an ad account you must have access to it on Facebook. If you have a Business Manager account , make sβ¦
Updated 1 month ago by Van Le
When creating your Click-to-Messenger ad, you can choose to set a bid or utilize Facebook's lowest cost optimization. Not sure what to do? If you're launching your first CTM campaign we recommend thaβ¦
Lookalike audiences are a great way to find new leads on Facebook. Facebook uses an advanced algorithm that uses your existing customer list to find more leads that are like your customers. FB will uβ¦
Not sure who to target for your Messenger as? Check out the following guidelines: If you're already running other FB ads in your ad account, you can target the same audience used in those ads. CTM adβ¦
