How to Sign-up for a MobileMonkey Account

Updated by Raquel Bartolome

I will connect a Facebook Page and/or Instagram Page to my account
You are REQUIRED to sign-up using your Facebook account IF you will connect a Facebook Page and/or Instagram Page. There is no exception to this rule since our platform will need to obtain "permissions" to send messages in behalf of your Page/s, via a Facebook account that has an ADMIN role/FULL control of the Page. Make sure to click SIGN UP WITH FACEBOOKSelect a Page to connect. If you cannot see the Page you want to connect on the list, check if you have Admin rights to the Page using this guide or click on UPDATE PERMISSIONS and follow the instructions here. On the next Pages, you will be asked several Onboarding questions that will help us set you up for success. You will be taken to this short introduction. Click on Let's find some Unicorns!Lastly, you can select which messaging channel you want to create your first Automation or you can set it up later and select Skip for Now.
I will only use Website chat, E-mail and SMS (will NEVER connect a Facebook and/or Instagram Page)
You have the option to sign-up by creating an account using your e-mail address IF you will never connect a Facebook/Instagram Page to your account. If in the future, you need to connect a Facebook/Instagram Page you will be required to SIGN-UP again using your Facebook account. This is the reason why this sign-up option is only recommended if you will only need webchat, e-mail & SMS channels. Fill-out the information and create to sign-up using your e-mail address. Fill-out the form with your Company informationOn the next Pages, you will be asked several Onboarding questions that will help us set you up for success. Lastly, you will be taken to your Dashboard. Where you can begin creating Automations. You can change the name of your Page or Create a New Page using the instructions on the image:

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