We have several support options. These include:
- Our help docs (you are in one now!) are fully searchable and contain tutorials, FAQs, and more. 🦄
- Our Facebook Community Group. This is a forum for thousands of MobileMonkey users, like yourself, to ask and answer questions. Click here to join! 🍌🐒
- Email Support: firstname.lastname@example.org for specific questions and technical assistance that cannot be answered in the resources above
If you contact us outside of support hours, please expect a response on the next business day.
- Premier Consulting. Add MobileMonkey’s Premier Consulting to your monthly subscription (learn the advanced tools and strategies in messenger marketing that will boost chatbot performance and ROI. More Info
- We aim to respond as quickly as possible to every inquiry. Our standard support hours are 9AM-6PM EST, Monday-Friday.
- MobileMonkey Support Team