Welcome to MobileMonkey!

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Dashboard

Chatbot Overview

Chat Starters

Connecting your Instagram account to a Facebook page

Campaigns

Enable Access to Instagram Partner Messages

How to Qualify Leads in MobileMonkey

How to Use MobileMonkey Customer Support Tools

How to Handle Message Volume Automatically

How to Build an Email List

How to Increase Return on Ad Spend on Facebook Ads with a Bot

How to Grow a List & Engage Leads with SMS Marketing Tools in MobileMonkey (U.S. & Canada)

How to Increase Online Store Sales with MobileMonkey Messaging Automation

Overview

Inbox Mobile App

FAQ: Inbox

Pause a Bot

Inbox: 24-Hour Warning

MobileMonkey Push Notifications

How to Unblock Notifications Permissions on your Browser

I don't receive Desktop Notifications

Agent Persona

7-day Warning

Chat Blaster

Drip Campaigns

Creating a New Messenger Ad in MobileMonkey

What are Legacy Messenger Ads?

Use your Sponsored Message to opt users in for a one time notification

Creating A Sponsored Message

Connecting existing ads to a MobileMonkey dialogue

Get Started with Click-to-Messenger Ads in MobileMonkey

Audiences

Leads

Import SMS Contact List

How do I use a GET Connection?

Integration with Mailchimp

Integrations

Custom Webhooks

Analytics

Sponsored Messages: Minimum Bids by Country

Updated Facebook Ads Policies for European Countries - Effective 11/16/2020

Changes on Facebook's New Pages Experience

How to Use Comment Guards on Your Ad Post

Facebook Page Admin Access/ Full Control

Updated Messaging Policies for EU Pages & Users - Effective 12/16/20

Facebook's Policy Guidelines for 1-Time Notifications (OTN)

Facebook 1-Time Notifications (OTN)

Sponsored Message Reachable Contacts

Nudge contacts who don't make it to the end of your Chatbot

Subscription Messaging & Message Tags update - March 2020

How to Set Up Your InstaChamp Account

Why do I need to sign up for InstaChamp with my Facebook login?

I cannot connect my Page to InstaChamp

InstaChamp Sign-up Process

My Facebook Page is connected to MobileMonkey. Can I still use InstaChamp?

How to Create Automations on InstaChamp

How do I link my Instagram Account to a Facebook Page?

Why is my Autoresponder not working?

How do I switch to an Instagram Business Account?

Basic Guide to Autoresponders

How do I enable third-party access to messages?

How do I find my InstaChamp Ambassador referral link and get credit for sales I make?

How to Use the InstaChamp Ambassador Share Banner Library to Monetize Your Audience

Contest Chat Starter Template

Book Appointments Chat Starter Template

Reviews Chat Starter Template

Build Email List Starter Template

Build SMS List Chat Starter Template

Web Chat Starter Template

Customer Support Chat Starter Template

Webview Size

Make MobileMonkey a Primary Receiver

Bot Settings

Away Settings

Menu Updates

Settings

Business Hours

MobileMonkey Community Group on Facebook

Handover Protocol

Create a Lookalike Audience from your Messenger Contacts

I Cannot Login or Sign up

I Cannot Connect the Page

Customer Chat Isn't Showing On My Website

How Do I Add a User?

FAQ: MobileMonkey Send Credits

Pricing & Plans

How Does Unsubscribe Work?

How to Get Approved for Facebook Subscription Messaging

Support Options

Do you have an Affiliate or Reseller Program?

Can't Find my Messages / Customer Conversations not in Inbox

Why am I getting Product Alerts from my Facebook Page?

Increase in my Number of Contacts

I Can't Find My Old Bot or my Dialogues

My Facebook page doesn't show up on the list of pages to connect

Why Do I Have To Sign Up With Facebook?

Why Do I Have to Sign Up for InstaChamp with My Facebook Login?

FAQ: MobileMonkey Legacy Subscriptions

Refreshing Your Facebook Connection

What's a Main Menu?

Facebook's 24-Hour Rule

FAQ: MobileMonkey Pricing Plans

Why can't I use SMS on a current plan?

Facebook Permissions Issues

Refresh Page Access Token Error

Too Many Bananas!

Issues with Ad Blockers & Privacy Extensions

Website Widget not Appearing on iOS 12.1

Report a Bug

Edit Your Facebook Permissions

How to test Synced Ads on Facebook Ads Manager

Install WP-Chatbot Plugin

Step 1: Connect A Page to WP-Chatbot

Step 2: Setup WP-Chatbot

Step 3: Customize WP-Chatbot

Step 4: Whitelist the Domain

Basic Troubleshooting for WP-Chatbot

WordPress Plugin Subscription Details

Update contact attributes via API

Using the MobileMonkey API Documentation

Send JSON Message

MobileMonkey 101: Creating a simple Chat Starter and Dialogue (Part 2)

Create a Survey and Export the responses to a Google Sheet (Part 1)

Setting up your Facebook Ad Account in Business Manager

Install a chat widget on your website to generate more leads

MobileMonkey 101: Converting Facebook Conversations into Emails (Part 1)

Text Message (SMS/MMS) Dialogue guidelines

What happens when my text exceeds 160 characters on SMS?

Twilio Setup For SMS And Forwarding Calls

How to Get More Reviews with a Bot That Sky-Rockets 5-Star Reviews

Facebook Ads Manager Set up

How to Claim your Ad Account in Business Manager

Troubleshooting Your Click-to-Messenger Ads Setup

Should I set a bid on my Click-to-Messenger Ad?

How to Setup a Lookalike Audience on Facebook

Who should I target on my Click-to-Messenger ads?

MobileMonkey Email 101