Customers actually enjoy interacting with bots, especially when the bots have been developed carefully and with the user in mind.
How much does it cost to build a chatbot?
It doesn’t cost anything to build a chatbot. MobileMonkey is free, and you can create as many bots as you want without spending a dime. Some chatbot builders do have costs involved ranging from a few dollars a month to thousands of dollars in initial setup fees and ongoing maintenance. If you’re just getting started with chatbots, it is best to select a Facebook Messenger chatbot builder like MobileMonkey for its low to no cost and ease-of-use.
What are the technologies needed to create a chatbot?
The only technology you need to create a chatbot is your Facebook page, a chatbot builder, and your brain, if brains can be called a technology. Chatbots, especially Facebook bots, have become so commonplace that any marketer regardless of skill level or budget can create a chatbot within minutes. Facebook Messenger chatbots are the best place to start.
How do I create a chatbot with little or no coding?
To create a chatbot with little or no coding, find a chatbot builder that allows this. MobileMonkey is one of them and there are dozens of alternatives. MobileMonkey is specifically designed for Facebook Messenger marketing, so the tools and tactics involved in MobileMonkey chatbots will give you huge advantages.
What are some free chatbots for Facebook?
There are dozens of free chatbots for Facebook available on the major chatbot builders. For example, on MobileMonkey, you can create a free chatbot called a “chat blast” that sends your message to thousands of your subscribers simultaneously. Most quality Messenger bot building platforms offer free chatbots as part of their service.
Which platform is ideal for building chatbots for customer support?
MobileMonkey is the ideal platform for customer-support related issues. MobileMonkey allows you to create automated sequences that answer questions and walk customers through common issues. In addition, MobileMonkey has a Live Operator handoff feature that will send a customer to a human responder who can help address their issue.
How do I create a bot that answers real-world questions?
You can create a bot that answers real world questions by carefully programming the bot over time. The Q&A feature on MobileMonkey allows you to develop such a chatbot using a system of trigger words and words to ignore. Although setting up such a bot does require some work, you can do so without coding.
What is the best open source platform to build a chatbot?
If you want to go the route of coding your own chatbot, there are several open source chatbots platforms available:
- Microsoft Bot Framework
- Rasa Stack
If you’re looking for an easy-to-use chatbot builder, your best bet is to stick with someone like MobileMonkey, since it’s free and doesn’t require any coding.
What are the best chatbot templates for the real estate industry?
A solid real estate chatbot template is available for free here. Go ahead, test it out. This template, available on MobileMonkey is versatile, because it automates and streamlines many of the tasks that realtors need to carry out on a regular basis — viewing listings, scheduling showings, etc. The bot automatically segments users according to buyers, sellers, and renters, so you can find out how to best serve potential clients.
Who are the major players in chatbots? What company offers the Best Chatbot Tools?
The major players in Chatbot change on a regular basis. Because the technology is new and the startup scene is constantly shifting, it’s hard to make a list that lasts for very long. At the time of this writing, here are some major Facebook chatbot companies:
- WP-Chatbot, a powerful and easy-to-use Facebook Messenger plugin for WordPress
- ChattyPeople, a robust Messenger marketing platform that makes bot Facebook bot creation a breeze
- MobileMonkey – For the most value for the lowest price (free) MobileMonkey is the solution. It’s trusted by marketers like Neil Patel and Brian Dean
How can I create a chatbot from scratch?
To build a chatbot from scratch, you can either develop it by yourself using a development framework, or you can create a chatbot code-free using an existing chatbot builder like MobileMonkey.
What is the easiest way to build a Messenger chatbot?
The easiest way to build a Messenger chatbot is to select a Facebook Messenger chatbot builder — software that allows you to create questions, answers, options, and other things to connect with your audience. MobileMonkey makes it extremely fast and easy to build a Messenger chatbot. Since most chatbots follow the same flow, all you need to do is open the chatbot builder, customize it with your specific verbiage, and flip it on.
Are there any Messenger chatbots that can be integrated into a landing page as opposed to popping up?
Yes. The most popular way to add Messenger chatbots to a website is to add an unobtrusive persistent widget to each page. You can customize the look and position, but usually the widget lives in the lower right hand corner of the website. You can set these up by using the WordPress plugin, WP-Chatbot.
How can I use Messenger chatbots in my ecommerce website?
You can use Messenger chatbots to view styles, browse products, process orders, provide shipping updates, and answer common questions. Messenger chatbots on ecommerce websites can function as de facto fashion consultants, helping a customer understand exactly what size, color, or style, they may want to purchase. Once the customer has purchased, Messenger chatbots can assist all the way through to delivery (or returns) of the product with order confirmations, shipping updates, and other information.
This template is just an example, but you can test the kind of plug-and-play chatbots for an ecommerce website here.
How can I use a chatbot for lead generation on Facebook Messenger?
Messenger chatbots are a targeted and effective lead generation technique. MobileMonkey has acquired tens of thousands of leads using this chatbot, and our clients have gained hundreds of thousands more.
Lead generation chatbots typically provide free offers or information, and drive the customer through a sequence of qualifying questions, often ending with a free consultation or invitation to join a Facebook group.
The great thing about using Messenger bots for lead generation is that you can segment your audience. Using segmentation features such as budget, size, interest, etc., means that your marketing efforts will be highly successful.
Is there a tutorial for making a Facebook chatbot triggered by Facebook post comments?
Yes. It’s called Facebook post autoresponder, or in MobileMonkey’s terminology, a Comment Guard. The technique itself is easy to set up and execute. (MobileMonkey has done most of the work for you.)
Basically, how it works is this. You create a normal organic post in Facebook. When people comment, it automatically invites them to become a Messenger contact.
Rather than rack up meaningless likes, you’re actually gaining valuable leads from posts like these. Depending on how appealing the organic post is, you can gain dozens or even hundreds of Messenger leads, as I’ve done.
For example, you can post a quiz, even something really silly, and promise people that you’ll message them the right answer if they venture a guess. Naturally, people will want to see if their guess is right, so they will add a comment and be added to your Messenger contact list. This list building technique is powerful and free.
What are the benefits of Facebook Messenger chatbot?
The benefits of Facebook Messenger chatbots is that they provide effectiveness of a messaging platform at scale. In other words, rather than spend your time replying to or messaging individual customers, you can deploy a chatbot that automates the entire process.
Another major benefit of Facebook Messenger chatbots is their sheer marketing effectiveness. For example, when compared to email, the marketing channel with the greatest similarity, Messenger bots are as much as 50x more effective. Messenger bots have, on average, 80% open rates and 20% click through rates.
Cost savings is also a benefit. Chatbots are free if you use a free chatbot builder like MobileMonkey. If you use a paid service, there is a nominal (often monthly or based on number of subscribers) for using the service. You can pay to use click-to-messenger ads, but the cost is dramatically lower than conventional display ads in Facebook.
Facebook Messenger chatbots are incredibly versatile, which is another significant benefit of using chatbots. You can create a lead magnet chatbot, a drip campaign Messenger chatbot, or simply a helpful customer service chatbot. The possibilities are endless.
Which is the best Facebook Messenger marketing tool?
The best Facebook Messenger marketing tool is using Facebook Messenger chatbots. Find a Messenger chatbot builder that is free and easy to use, and you can use the power of Facebook Messenger chatbots in your marketing.
How can people discover Facebook Messenger Bots?
There are many ways that people can discover your business’s messenger bot. The first way is from your website. If you add a Facebook Messenger widget to your website, you can invite people to join your Messenger contact list directly from any page on your site. Usually, this takes the form of a simple “Can we help you” question that opens a conversation in Facebook Messenger.
The second way that people can access your Messenger bot is through your Facebook Business page. By default, Facebook provides a “Send Message” button in the upper right corner of a Facebook Business page. If a customer sends a message to your Facebook Business page, they will be added to your Messenger list.
The third method is through organic posts on Facebook. When you create an organic post, you have the option of allowing people to Send a Message in reply. You can also create an organic post with an auto-responder. This allows any post commenters to automatically receive a response that allows them to opt in to your Messenger list.
A final method of promoting your Messenger bot is by creating a click-to-Messenger ad. Click-to-Messenger ads allow people to active a Messenger bot sequence when they respond to your ad.
How can I build a chatbot from scratch and use it to market my products?
The best way to create a chatbot from scratch is to do so using a Facebook messenger chatbot builder. Many Facebook Messenger chatbot builders provide templates, which provide a handy starting point if you’re not used to creating Messenger chatbots.
Other chatbot builders like MobileMonkey allow you to drag-and-drop various features into your bot sequence, making it simple and straightforward to design a chatbot from scratch.
Is it possible to create chatbots without coding?
Yes, it is possible to create chatbots without having to do any coding. Code-free chatbot creation is the preferred way for most marketers. It is more costly to create a chatbot using code than it is to develop a chatbot using a chatbot building software.
Some Facebook Messenger chatbot builders, like MobileMonkey, are free. They provide soup-to-nuts chatbot sequence creation, including creating customer service chatbots, FAQ chatbots, lead generation chatbots, drip campaign chatbots, chat blasts, and other Messenger chatbot features.
As long as you have the right chatbot builder platform, creating a chatbot does not require any coding whatsoever.
What are some Messenger chatbots in recruiting?
A recruiting chatbot can perform many of the tasks that recruiters would carry out manually. Messenger bots for recruiting are an ideal entry point for candidates, since they can simply send a Messenger message in response to a job posting. The Messenger bot can then take on the task of pre-screening the candidate, getting information from the candidate, and even scheduling an interview with a hiring manager.
What are the best platforms and resources for building Messenger bots?
MobileMonkey is an ideal chatbot builder. According to Facebook data, MobileMonkey was recognized as the Facebook Messenger Fastest-Growing Solutions Partner. MobileMonkey has a suite of features and functionality not offered by other chatbot platforms. One distinguishing resource of MobileMonkey is the amount of informational resources available to marketers who are building bots. In addition to full in-app help documentation, there are also on-demand webinars, frequent live Messenger chatbot conferences, and even live support from a MobileMonkey professional.
What are the most profitable Messenger chatbots?
The most profitable Messenger chatbots are those that focused on marketing KPIs like conversions. Many Messenger chatbots offer customer support, which is undoubtedly helpful in marketing. But chatbots can also make a difference on a company’s bottom line. By attracting new Messenger list subscribers and placing those subscribers in a chatbot drip campaign, you have a high likelihood of gaining valuable conversions.
What is the best Facebook Messenger chatbot builder on the market?
The best chatbot builder on the market today is MobileMonkey. MobileMonkey was identified by Facebook as the fastest-growing chatbot builder. Users build hundreds of chatbots a day on MobileMonkey for businesses from a dentist offices to SaaS corporations.
Part of MobileMonkey’s appeal is the fact that it’s free. Obviously, additional features are available for paid membership, but a huge array of tactics, chatbot sequences, and other features are available to users without paying.
One other distinguishing feature of MobileMonkey is its ease-of-use. Chatbot creation can be tricky, especially when coding is involved. With MobileMonkey, however, no coding is required. The user interface allows user to drag-and-drop chatbot features to create a chatbot easily and simply.
How can I learn to build Facebook chatbots?
Anyone can learn to create chatbots simply by experimenting on a chatbot builder. It’s free, and you don’t have to your existing subscribers with messages while you’re just getting the hang of it. To learn to build chatbots through experience, create a MobileMonkey account, connect you Facebook Business page, and start building. You can test any chatbot at anytime, by clicking the “Test Dialogue” on the bot builder page.
It your goal is more information and learning, then you’ll want to check out MobileMonkey’s learning resource center. One good first step is to join a Facebook Messenger Marketing summit. The largest of these summits are hosted by MobileMonkey. In addition to Growth Marketing Summits and Facebook ads summit, MobileMonkey is the sponsor of the world’s largest chatbot marketing summit.
MobileMonkey has a 5-star chatbot master class that will accelerate your ability to learn and deploy powerful Facebook chatbots.
How can I send subscription based promotional messages via a Facebook Messenger bot?
Once someone joins your Facebook Messenger list, you can send them any number of promotional updates within their first 24 hours. After 24 hours, you can send them one promotional update. Facebook calls this the 24+1 Facebook Messenger rule.
Chatbots are the only way to successfully send these promotional messages. As soon as a new contact enters your Messenger contact list, you can send them a bot sequence that can segment them, lead them through your marketing funnel, or provides other opportunities for them to engage with your business.
What is Subscription Messaging with Messenger Bots?
Subscription messaging is Facebook’s method of requiring approval before Business Pages can send promotional updates to their Messenger contact list. Facebook subscription messages are where the real power of Facebook Messenger marketing comes into play.
In order to send Facebook subscription messages to your contact list, you’ll first need to apply and be approved by Facebook. Once you are approved, you can send non-promotional messages to this audience whenever you want.
Facebook requires a stringent non promotional policy for these messages. There are 17 possible case-uses, and you must select one of them for your message.
How hard is it to create a Facebook chatbot?
It’s not hard at all to create a Facebook chatbot. It is possible to deploy a fully-customized chatbot sequence with just a couple of minutes of tweaking, as long as you’re using a chatbot builder like MobileMonkey.
Chatbot builders like MobileMonkey have simplified the Facebook chatbot creation process. Instead of coding, all you have to do is drag and drop various elements into your chat sequence. MobileMonkey has an array of ready-to-use templates for the most common chatbot marketing tactics. Instead of creating your own Facebook chatbot from scratch, you can try out these different templates for your own use.
What are the best Facebook Messenger tools for brands and marketers?
The best Facebook Messenger tools for brands and marketers is a robust Messenger chatbot builder. MobileMonkey has been recognized by Facebook as the fastest-growing Messenger bot builder, with hundreds of chatbots being created daily.
What does it take to create a Messenger chatbot?
To create a Messenger chatbot, all you’ll need is a Facebook Business page and a Messenger chatbot builder. MobileMonkey is a free chatbot builder with a large number of Messenger chatbot tactics available for no extra cost. Thousands of users with no prior experience are creating Messenger chatbots on a daily basis using MobileMonkey’s easy-to-use and code-free chatbot building tools.
What is Facebook bot?
A Facebook bot is a computer program that creates and controls a phony Facebook account. Please note that Facebook bots are different from Facebook Messenger bots. Messenger bots are programs that automate tasks and messages in Facebook Messenger, and are 100% valid and trustworthy.
How are Facebook Messenger chatbots created?
Most Facebook Messenger chatbots today are created using a chatbot builder. Messenger chatbot builders are online apps that allow users to create an account, connect their Facebook Business page, and then start developing a Messenger bot without having to do any coding.
There are many types of Messenger chatbots. One of the most common types of chatbots works a lot like a website navigation menu. You present the user with a list of options from which they can choose. For example, a restaurant chatbot might have four options — Make a Reservation, See the Menu, Order Food, More Information. Users then select the option that is most relevant to them.
Other chatbots are specifically designed to get information from users. These lead generation Messenger chatbots often provide an offer to the user, but require some level of information before the offer can be finalized. For example, you offer your leads free tickets to a webinar, and in the process of applying for the free ticket, you secure their email address and other information.
How can Messenger Bots be monetized?
The most straightforward way of monetizing Messenger bots are by driving conversions through chatbots. For instance, a restaurant can facilitate online orders through their chatbot, an agency can pre-screen leads who have $15,000 monthly ad spend, a personal trainer can schedule a free one-on-one consultation with a potential client, and a real estate agent can schedule showings for the properties has listed.
Marketing agencies can monetize bot creation, by offering this service to their clients. Many customers are willing to open up an additional high-value marketing channel, and want to outsource this project to their marketing agency. Agencies and freelancers can offer a one-time cost per chatbot creation (e.g., $600), and then a monthly payment for maintaining the chatbot (e.g. $50).
The reason why chatbots are one of the fastest-growing marketing channels available today is precisely because they drive such high engagement and are so easily monetized.
How can Facebook Messenger chatbots help acquire customers?
Chatbots can help acquire customers much the same way that email attracts customers — by engaging them and presenting them with an offer. In fact, chatbots have far higher open rates and click through email rates than email.
One of the most direct ways to drive conversions through Facebook Messenger is with a lead generation bot. This bot presents potential customers with an offer, and allows them to funnel through to a consultation call or other conversion opportunity. Another technique, drip campaign Messenger bots, nurture a lead through a series of questions and answers that can also increase conversions.
Customers will join your Messenger list through a variety of different sources — on your website, a landing page, your Facebook Business page, a boosted post, a click-to-messenger ad, or even a Messenger scan code.
Hundreds of millions of people already use Facebook Messenger in their regular day-to-day communication method. When presented with an opportunity to interact with a business on Facebook Messenger, it’s easy and appealing. For this reason, you can rapidly grow your Facebook Messenger list, and, in turn, your number of customers.
How can I use a chatbot for lead generation on Facebook Messenger?
It’s easy to create a Messenger chatbot specifically designed for lead generation. MobileMonkey has a lead generation template that allows users to get a free ticket to an event. You can, of course, customize it for any kind of free offer you have — a white paper, a download, or a some other, etc. The chatbot then.
In addition to generating leads, you can also qualify leads using a Messenger chatbot. When you qualify these leads, you can boost your conversion rate while also reducing the time required to vet new potential clients.
Generating leads and qualifying leads using Facebook Messenger is highly effective, saving time for marketers, increase lead quality, and lowering overall cost per acquisition.
Do customers like using Messenger chatbots?
Based on customer engagement rates, the answer is a clear yes. Most Facebook Messenger subscribers remain a subscriber for the long term, even though opting out at anytime is available. Furthermore, with 80+% open rates and 20+% click through rates on most messages, there is strong indication that customers appreciate using bots.
Messenger bots are a highly convenient way for customers to get information, place orders, get updates, and interact with the business without having to interact with a human. Besides, since Messenger bots are available 24/7, there is the added convenience of constant availability.
How feasible is the idea of using a Facebook Messenger chatbot for surveys or feedback?
It’s probably no surprise, but Facebook Messenger is a brilliant tool for surveys and feedback. For far too long, marketers have depended on clunky and/or intrusive apps, popups, emails, or other forms of gaugaing customers satisfaction.
It’s notoriously difficult for customers to fill out surveys, which means that many marketers are forced to incentivize these surveys, leading to diminished or untrustworthy results.
Facebook Messenger chatbots are the new solution. Survey using Messenger bots are quick and interactive, which motivates customers to reply and continue through the completion of the survey. If you choose, you can also provide rewards to users for completing the survey, also facilitated using a Messenger chatbot.
How many people use chatbots?
According to data from Facebook, there are more than 80 million Facebook Business pages, but only 300,000 Messenger bots in use by these pages. This indicates a huge disconnect between the potential of chatbots and the actual utilization of chatbots.
Are Facebook Messenger chatbots available 24/7?
Facebook Messenger chatbots are always on, every day, all the time. In fact, this is one of the primary reasons that marketers love chatbots so much.
Is Facebook Messenger marketing better than email?
The data says yes. And there’s really no contest. Facebook Messenger chat blasts, a type of Messenger bot, has 70-80% open rates in the first sixty minutes. Most chatbots have a 20% or higher click through rate, compared with the less than 5% with email. Live chat functionality, of which Facebook Messenger chatbots are at the helm, increase the likelihood that customers will buy a product or service. A 20% lift in conversions and a 305% boost in ROI has a major bottom line impact!
How can I tell if a message has been read on Facebook Messenger?
Here’s how you can know if your message has been read by the recipient on Facebook Messenger:
- Messages on desktop small view: Underneath your sent message, you’ll see the following gray text: √ Seen 10:10 AM (or whatever time the recipient read the message)
- Messages on desktop larger view: To the right of the message, you’ll see the recipient’s profile picture if they’ve viewed the message. When you mouseover the message, it will display the date and time that they read the message.
- Messages on mobile app: A date and time will appear in light gray below the read message.
Some third-party Facebook Messenger chatbot builders have an integrated analytics platform that displays read rates, click through rates, and other relevant data. To get deeper intel on messages sent from a Facebook Business Page, use a platform like MobileMonkey. MobileMonkey provides a full suite of Facebook Messenger analytics including visual graphing of trends, contact acquisition rate, conversions and goals tracking, sessions, date range selection, and more.
What are the top trends in digital marketing today?
Chatbots are clearly at the cutting edge of digital marketing trends. Unlike some digital marketing trends, which have a short shelf life, chatbots and Facebook Messenger chatbots specifically, are poised to have tremendous impact for years — probably closer to a decade.
What kinds of customer service interactions can a chatbot resolve?
There’s little that a chatbot can’t do from a customer service perspective. As a result, savvy managers are aggressively pursuing more bot-automated customer service functions. It’s easy to see why. In 2016, BI Intelligence estimated that chatbots could save more than $60 billion in salary costs.
Customer service Messenger bots can do the following: