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Chat with customers in real-time, anywhere, with flexible plans designed for creators, brands, agencies & small businesses

View the product designed to meet the needs of your business and to learn more about features and pricing.

For Agencies

Grow your agency by enabling messaging across your client portfolio


Keep your sales pipeline full with 24/7 integrated chat automation

For SMBs, Creators & Brands

24/7 Instagram DM automation for growth, engagement & customer support for small business

FAQs about Chatbot Pricing

Send Credits are used to track how many messages are being sent by your business(es) across all channels — Instagram, Facebook, Web, and SMS. For more information about send credits, please review the send credit FAQ in our help docs.

It actually costs more to send an SMS message send compared to an Instagram, Facebook Messenger or web chat send. One SMS send requires 10 MobileMonkey send credits. If you have questions about SMS send credits, email support@mobilemonkey.com.

When you want to upgrade to advanced MobileMonkey features, log in to MobileMonkey and go to My Account > Billing. Then click the “Upgrade” button next to the chatbot you’d like to upgrade or click the button to upgrade to an advanced subscription plan.

Because nobody wants a non-responsive bot on their hands, MobileMonkey will automatically increase the number of sends in your subscription plan if you exceed your message send limit before the end of your billing cycle. View the overage limits and associated pricing here.

If you’d like to downgrade your subscription, please email support@mobilemonkey.com or chat with us inside MobileMonkey.
Go to My Account > Billing. This is where you’ll find the button to “Cancel subscription”. Please reach out to us at support@mobilemonkey.com if you have questions about your account.

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MobileMonkey helps thousands of businesses convert more customers using sales automation outreach for Instagram, Facebook, Website Chat and SMS Text Message Marketing.

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