SMB live chat + social media engagement tools that drive sales

Customer messaging automation that saves you time and is simple to use

Multi-Channel Messaging Inbox for Instagram DMs, Facebook Messenger, Website Live Chat & Text Message Marketing

This is what a streamlined customer communication messaging platform designed for the busy business owner looks like.

Join hundreds of thousands of business owners scaling sales with the SMBots multi-channel live chat and messaging automation platform

Single Login OmniChat® Platform
Respond to customers chatting with you on Instagram, Facebook, website chat and text marketing from a unified inbox
Live Chat 2.0
Decrease chat response times and reduce live agent support costs with easy-to-program, around-the-clock autoresponders
Marketing Automation Tools
Capture leads from social media and advertising integrations, and nurture leads using business app integration and re-engagement campaigns

Live Chat 2.0 Tools for SMB Owners

UNIFIED LIVE CHAT INBOX

The OmniChat® enabled customer chat inbox lets you live chat with customers on your website, Instagram, Facebook and SMS from one place
multi-channel desktop messaging inbox
unified multi-channel messaging inbox

LIVE CHAT MOBILE APP

SMBots by MobileMonkey mobile app for Android and iOS means you can take your multi-channel customer communication platform with you everywhere you go

CHAT MENUS

Design user-friendly navigation experiences in chat to automatically help customers find and connect with the help they need faster
frequently asked questions chat programming

AUTOMATED CUSTOMER SUPPORT FAQ

Create customer confidence with 24/7 instant support and save time spent answering the same questions by programming answers to frequently asked questions in chat and text

FOLLOW-UP & LEAD NOTIFICATIONS

Set up instant alerts when conversations need follow-up like valuable sales conversations and business opportunities
notification for customer followup
facebook messenger ad builder

FACEBOOK & INSTAGRAM ADS INTEGRATION

Start more conversations and automatically qualify leads in your target audience using messages ads in Facebook and Instagram

BUSINESS APP INTEGRATION

Auto-sync leads and customer contacts from MobileMonkey to the rest of your marketing and customer relationship management tools to power automation in your other business software
integration widgets

We're here for SMEs & SMBs!

SMBots is the multi-channel customer messaging platform that makes live chat and chat marketing automation accessible for all business owners.

We’re here to answer all your questions to support your business growth.

Learn how to use 24/7 chatbot answering services and chat marketing tools to grow your business

Let’s Talk Messaging Automation

Book a 1-on-1 with MobileMonkey to discuss how we can help you achieve your business goals, reduce support costs, and generate leads with messaging.