Text messaging + social media engagement tools that drive sales

Customer messaging automation that saves you time, creates 24/7 brand engagement, and is easy-to-launch on Instagram, Facebook, SMS, web chat

InstaChamp enables you to INSTANTLY engage with and EASILY grow your following on Instagram and Facebook

This is what a streamlined customer communication messaging platform designed for the busy business owner looks like.

Quick-launch InstaChamp automation tools save your team time and instantly satisfy shoppers and fans on Instagram and Facebook

Story Mentions

InstaChamp Story Mention autoresponders direct message people that @mention your account in their Story so you can build loyalty and expand brand reach.

👀 Mention @Customers.ai in YOUR STORY to experience it!
Works only in Instagram mobile app

Post Comments

InstaChamp Post Comment autoresponders send a message to everyone that comments on your post, or everyone that mentions a keyword you specify.

💜 Comment on THIS POST to try a comment autoresponder!
Works only in Instagram mobile app

Direct Messages

InstaChamp Direct Message autoresponders provide instant, consistent responses to DMs at all times of day, reducing time spent by VAs and support agents.

💬 Send @Customers.ai a MESSAGE to see it for yourself!
Works only in Instagram mobile app

Advanced automation tools in Customers.ai OmniChat power integrations and team collaboration

Single Login OmniChat® Platform
Respond to customers chatting with you on Instagram, Facebook, website chat and text marketing from a unified inbox
Live Chat 2.0
Decrease chat response times and reduce live agent support costs with easy-to-program, around-the-clock autoresponders
Marketing Automation Tools
Capture leads from social media and advertising integrations, and nurture leads using business app integration and re-engagement campaigns

Drive growth for your business with instant engagement tools in InstaChamp

NEVER MISS A DIRECT MESSAGE

From customer service to sales, the Instagram DM inbox and Messenger inbox is a hub for commerce. Scale your ability to reply to DMs with InstaChamp’s DM autoresponder tool.

TRIGGER FUNNELS WITH DM KEYWORDS

Direct message conversations boost your brand visibility with  those chatting with you. Create unique campaigns to promote multiple offers to your Instagram and Facebook audience by building campaign funnels based on DM keywords.

GIVE PROPS FOR STORY MENTIONS

@mentions of your brand in fan Stories get your brand in front of their friends. Boost your brand reach by autoresponding to Story Mentions with thanks, contest entries or other incentives.

neil patel story mention thanks

Power your systems without increasing your headcount with OmniChat advanced messaging tools

UNIFIED LIVE CHAT INBOX

The OmniChat® enabled customer chat inbox lets you live chat with customers on your website, Instagram, Facebook and SMS from one place
multi-channel desktop messaging inbox
unified multi-channel messaging inbox

LIVE CHAT MOBILE APP

SMBots by Customers.ai mobile app for Android and iOS means you can take your multi-channel customer communication platform with you everywhere you go

CHAT MENUS

Design user-friendly navigation experiences in chat to automatically help customers find and connect with the help they need faster
frequently asked questions chat programming

AUTOMATED CUSTOMER SUPPORT FAQ

Create customer confidence with 24/7 instant support and save time spent answering the same questions by programming answers to frequently asked questions in chat and text

FOLLOW-UP & LEAD NOTIFICATIONS

Set up instant alerts when conversations need follow-up like valuable sales conversations and business opportunities
notification for customer followup
facebook messenger ad builder

FACEBOOK & INSTAGRAM ADS INTEGRATION

Start more conversations and automatically qualify leads in your target audience using messages ads in Facebook and Instagram

BUSINESS APP INTEGRATION

Auto-sync leads and customer contacts from Customers.ai to the rest of your marketing and customer relationship management tools to power automation in your other business software
integration widgets

Want to learn more?

Customers.ai offers two messaging platforms for the busy business owner.

If your focus is growing your Instagram and Facebook audience and selling more on those channels. Sign up for your free InstaChamp account today.

If you’re looking for a multi-channel customer messaging platform to re-engage customers in SMS, Instagram, webchat and Facebook with team collaboration in live chat request a demo of OmniChat today.

We’re here to answer all your questions to support your business growth.

Learn about RoboBDRâ„¢ B2C Prospecting Data & OUTBOUND SALES Outreach Automation

Maximize sales pipeline using B2C & Creator+Influencer prospecting data and sales outreach automation to find and connect with your future customers and promotion partners.

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LET'S CHAT ABOUT LEAD CAPTURE & SALES OUTREACH FOR YOUR BUSINESS

Generate more leads and meetings for your sales team with automated inbound lead capture, qualification, tracking and outreach across the most popular messaging channels.

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GROW YOUR RETAINERS, DIVERSIFY REVENUE SOURCES, AND MAKE CLIENTS HAPPIER WITH CUSTOMERS.AI FOR AGENCIES.

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