24/7 DM automation tools for engagement, lead gen & customer support for small business, creators & coaches

MobileMonkey offers the world’s first messaging automation platforms for Facebook Messenger and Instagram Direct plus lead-generating customer support live chat for SMS and webchat.

24/7 chatbot answering service and chat marketing tools for B2C business owners

Capture leads, answer customer service inquiries and grow your business with automated messaging.

Reduce support costs

Free up time and save money by automatically answering the questions that prospects and customers ask over and over again.

Be everywhere your customers want to connect

Grow your business and support your customers using a single messaging platform that allows you to be everywhere your customers are looking for you.

Capture and qualify leads instantly

Generate leads from messaging conversations and automatically get contact info of qualified prospects who are interested in learning more about your business.

See what business owners are saying

Ed Jones
Owner, Lincoln Davies Building Supply

This campaign has freed my staff to focus on potential client interest from a more educated customer. For a growing business, this is critical.

Angel Buendía

Owner, Ornitorrinco Digital

MobileMonkey automations have been the best solution we could imagine. It makes our life much easier because it’s solved our greatest problem, which is making real contact with people who are looking for our services.
rick ho
Rick Ho
Customer Retention Specialist
MobileMonkey keyword text message opt-in brought in 1,000 leads in 5 days!

Live Chat Tools that Grow Your Business without Increasing Your Headcount

Instagram, Facebook, Live Chat & SMS in One Place

Log into one inbox to view and respond to messages across your customer's favorite chat and text platforms.

Live Chat for Sales & Support

Chat with future and current customers when they are learning about your offerings or looking for information about their purchase.

Desktop & Mobile Inbox

Live chat with prospects from your desk and on-the-go with desktop and mobile apps for Android and iPhone.

Answer FAQs Instantly

Get back time in your day and create confidence in shoppers by automating answers to frequently asked questions.

Lead Generation Tools

Fill your sales pipeline by capturing contact information of people chatting with your business on your website, Instagram, Facebook and SMS.

Automated Customer Satisfaction Surveys

Send automated satisfaction surveys to better understand if clients got information they need and are happy with support they received.

List Building & Re-engagement Tools

Grow your contact list and engage contacts with timed messages to educate clients and deepen customer relationships.

Automated Lead Notifications

Set up real-time alerts via email, mobile push notification, desktop push notification and more to let you know a customer needs follow-up.

Advertising Integrations

Supercharge lead generation by starting more conversations using ads for Facebook Messenger and Instagram DMs.

SMBots Plans & Pricing

Tailored plans designed for qualified small businesses with fewer than 10 employees or less than $2 million (US) in annual revenues

InstaChamp VIP Edition

Engage and monetize your tribe using direct messaging automation for Instagram DMs and Facebook Messenger.
  • 24/7 automated answering service for Instagram DMs & Facebook Messenger
  • Private replies to Facebook post comments
  • Customizable Instagram DM and Facebook Messenger responses for up to 5 keywords

InstaChamp Platinum Edition

Advanced Instagram & Facebook messaging automation and lead generation features to fuel your growth.
  • 24/7 automated answering service for Instagram DMs & Facebook Messenger
  • Private replies to Facebook & Instagram post comments
  • Customizable DM responses to unlimited keywords
  • Story Mention DM autoresponder
  • Respond differently based on conversation paths

MobileMonkey Startup Edition

Sell more and serve 5-star customer support with instant engagement, advanced automations, and re-engagement campaigns in SMS, web chat, Instagram and Facebook.
  • 24/7 automated messaging for SMS, webchat, Instagram & Facebook
  • SMS marketing phone number and growth tools
  • Facebook re-engagement campaigns including drip campaigns and blasts
  • Zapier and native integrations
  • Multi-channel live chat inbox

How Does MobileMonkey Grow My Business?

Step 1

Customers are on messaging platforms and want to do business with your company.

Step 2

InstaChamp connects to your Instagram DMs and Facebook Messenger while MobileMonkey connects to those plus your webchat and SMS marketing phone number.

Step 3

Shoppers message your business and you can build your lead list, automate FAQs, and talk to them live, one-on-one from mobile or desktop.

Step 4

Re-engage leads and customers with drips, blasts and remarketing ads promoting your products and services.

Never Miss a Lead and Be Available to Customers 24/7 — Without Losing Sleep

Provide instant, around-the-clock customer support chat

Give 5-star service, answer repetitive questions automatically, and get clients answers they need instantly

Message customers everywhere they want to reach you

Three editions custom built for boutique, full service and powerhouse agencies, with custom pricing available.

Generate more quality leads without your time

Spend more time in your passion zone and focus on growth opportunities for your business

Blog Posts for Business Owners

Chatbot FAQs for Small Business Owners

MobileMonkey has two platforms designed for SMBs including B2C businesses, D2C brands, Creators and Coaches:

  1. InstaChamp by MobileMonkey is a simple tool for increasing engagement, and automating lead gen and customer service on Instagram and Facebook.
  2. MobileMonkey Startup Edition is a messaging automation tools suite designed to automate the tasks that will give them more time in their busy day. MobileMonkey Startup Edition connects to a business’s SMS marketing phone number, website chat, Instagram and Facebook to automate lead generation, integrate with other business systems, and start more conversations that are opportunities for sales.

Automation is a friend to businesses in any situation where repetitive tasks happen or with activities at scale. SMBots chat automation tools are designed to give business owners simple but powerful tools to scale messaging across your customers’ go-to messaging channels.

With more time spent by shoppers in chat apps than on social media, your customers are looking to connect with your business in the messaging channels conveniently available on their phones including Instagram, website chat, text message and Facebook Messenger.

Messaging with leads means more sales conversation opportunities, more traffic to your website and more leads on your re-engagement lists.

Messaging with customers to support them automatically saves you and your team time, that critical resource there’s just never enough of.

The MobileMonkey SMBots platform includes a messaging inbox that unifies messaging conversations across all connected business messaging channels. You can view and respond to message from the desktop web app and chat mobile app available for Android and iOS.

SMBots advanced editions provide automation tools for answering frequently asked questions. It’s very easy to program a bot to automatically reply to a visitor using your programmed response. You do this using Q&A pairs inside SMBots. Just name the keyword to match the bot reply to and pair it with a reply that answers common questions using that keyword, or sends people to your website with more information. 

Learn how to use 24/7 chatbot answering services and chat marketing tools to grow your business

Let’s Talk Messaging Automation

Book a 1-on-1 with MobileMonkey to discuss how we can help you achieve your business goals, reduce support costs, and generate leads with messaging.