WhatsApp logo

Want Business Tools for WhatsApp? We Need Your Help!

Interested in WhatsApp business features? We want to talk to you! Get on the list!

Want to scale your business’s messaging capabilities on the world’s most popular messaging app?

MobileMonkey is recruiting companies to provide insight about your business’s WhatsApp feature wishlist as the next generation of WhatsApp messaging tools are being designed!

WhatsApp tools help businesses scale communications with the 2 billion WhatsApp users and customers across the world.

Get on the list to help shape WhatsApp messaging tools for your exact business and use case!

Complete the two-step process today to learn about WhatsApp messaging tools and be considered for our WhatsApp focus group.

Step 1: Sign up for a Free Forever MobileMonkey account.

Step 2: Get on the list. There is limited availability so apply now!

WHATSAPP MESSAGING TOOLS FAQS

What happens when I join this list?

By signing up, you will be the first to hear MobileMonkey’s updates about WhatsApp news, features and tools for business.

But more importantly, MobileMonkey may recruit you to contribute to our WhatsApp focus group.

We are looking to interview and understand the needs of companies who would benefit from messaging tools for WhatsApp.

Share your use cases for WhatsApp along with the features that will help your business scale customer communications. Your feedback will help the WhatsApp developer community create the best tools for businesses like yours.

What's the news from Facebook regarding WhatsApp messaging tools for business?

WhatsApp announced  upcoming investment in business services from shopping to business sales in an Oct. 2020 blog post:

“Over the last few years, we’ve seen a real shift towards messaging apps for personal communication and increasingly people are relying on WhatsApp to get business done as well.”

“The global pandemic has made clear that businesses need fast and efficient ways to service their customers and make sales. WhatsApp has become a simple and convenient resource in this time. More than 175 million people every day message a WhatsApp Business account. Our research shows people prefer to message a business to get help and they’re more likely to make a purchase when they can do so.

Though there is much more we need to build. For the last two years, we’ve provided the WhatsApp Business app and WhatsApp Business API to help businesses of all sizes manage their chats. We’ve listened to feedback on what’s worked and believe WhatsApp can help make messaging the best way for consumers and businesses to connect.”

In January 2019, there was big news that Facebook was integrating its messaging services — WhatsApp, Instagram and Facebook Messenger.

Later that year, at the f8 2019 Developer Conference Keynote, Facebook CEO Mark Zuckerberg said:

“It’s no surprise that the fastest growing ways we’re communicating online are private messaging, and in small groups, and stories.

A private social platform can start to become the center of your social experience.

That’s why I believe that the future is private. This is the next chapter for our services.”

One-to-one messaging is central to the future of online experiences and has been declared a cornerstone of Facebook’s services!

The cross-platform integration of Facebook’s three messaging apps makes exciting new tools available to businesses that can be used to scale customer communications in the messaging apps customers already use.

What business benefits come with scalable WhatsApp messaging?

There are more than 2 BILLION active WhatsApp users making WhatsApp is the most popular messaging app in the world!

Business across verticals that connect with customers using WhatsApp messaging to generate bottom-line boosting benefits of real-time chat like:

whatsapp green logo

With your insights, MobileMonkey is setting out to create the best WhatsApp tools to help businesses be available 24/7, scale messaging communications, follow up instantly, and create alerts to notify live representatives to jump into the chat.

What can I do today to get ready for the launch?

If you would benefit from future WhatsApp messaging tools from business, get started with customer communications for Messenger, SMS, webchat and Instagram today!

Create your free MobileMonkey account or log into MobileMonkey to design and launch messaging experiences to help you achieve your goals. Launch ready-made messaging flows for:

MobileMonkey’s OmniChat platform streamlines the messaging campaigns and conversations happening across the most popular messaging apps so you can view and respond to SMS, Messenger, web chat and other messaging conversations in one place! Get started with the free multi-channel messaging tools in MobileMonkey today.

What features are available for WhatsApp Business?

Today there are many tools that businesses can use within the WhatsApp Business app to help them with customer service, sales and marketing.

whatsapp business tools

These basic messaging tools include an away message, greeting message, quick replies that allow a business to save and send frequently used messages, and linked accounts that customers can use to find the business on other platforms like Facebook.

Today there are also WhatsApp Business Statistics. Businesses can see metrics such as how many messages are sent, delivered, read, and received to better understand customers’ engagement and experience.

Coming soon as Messenger API support for WhatsApp rolls out, businesses will see more tools to help them scale messaging responses. 

There’s no official word from Messenger about what those features are, but from what we know about Facebook’s business features, we expect there will be a focus on scalability and integration that helps businesses grow and provide awesome customer experiences.

Why is MobileMonkey releasing these tools?

MobileMonkey is a premier Messenger platform solution provider partner and we are committed to deliver the most effective tools for businesses to scale messaging capabilities.

Businesses can reach an incredible number of engaged WhatsApp users at scale with the tools that will be enabled through the Messenger API. 

Thank you for registering your interest in WhatsApp business messaging tools!