Join MobileMonkey Team!

About MobileMonkey

We’re a well-funded software start-up in Boston, led by an experienced team who have had success in this industry, working together before. Our goal is to build Boston’s next marketing software Unicorn with the best working environment and best people in the industry.

Why work here?

“Join an exciting start-up adventure in the Mobile Chatbot/AI Space”

Open positions

Senior Marketing Manager Customer Acquisition

Benefits Offered: Medical, Dental
Employment Type: Full-Time
Mobile Monkey Senior Marketing Manager

MobileMonkey is seeking an enthusiastic and dedicated Sr Marketer to join our Team. We are a fresh start-up in Boston lead by one of the most recognized and influential Marketers in the World.

The Sr Marketing Manager will work alongside CEO Larry Kim and be responsible for developing, implementing and executing the company’s strategic marketing plans. You will help to put MobileMonkey on the map by creating scalable processes, lasting Partnerships and iconic branding. You will be working in a fast-paced environment owning multiple projects and taking part in launching a start-up from the ground floor. Excited yet?

At MobileMonkey you will wear a lot of hats and be constantly learning and improving your skill set. You will be highly encouraged to take the initiative and will learn and accomplish more in your first 6 months than most people do in years toiling away at big slow corporate companies.

Here is some of what you will do:

  • You will own our Marketing programs from start to finish.
  • Manage technical aspects of key marketing systems – our Website and Blog, Marketing Automation, CRM integrations etc.
  • Establish and Maintain key relationships with Marketing Partners around the world.
  • Establish and maintain scalable processes and metrics that ensure best practices in campaign and lead management.
  • Be an active participant in our product road map and lead Product Marketing
  • And of course – help create a culture we are proud of.

What you will bring:

  • 4-year college degree or comparable experience.
  • Experienced in Digital Marketing programs like paid search, email marketing, CRM, SEO etc.
  • Endless enthusiasm and willingness to learn new technology
  • Winning attitude and track record of success in whatever you do
  • The desire to grow in your role

Customer Success

Benefits Offered: Medical, Dental
Employment Type: Full-Time
MobileMonkey Customer Success Representative – Job Description

Join the Mobile Marketing Chatbot Revolution!

At MobileMonkey we are helping Businesses create and launch Mobile Chatbots on our unique Mobile Marketing Platform. We are Partnering with the coolest Marketers and Agencies in the World and are growing rapidly.

We are looking for Customer Success Representatives that want to jump start their career and be one of the pioneers at our young company. If you love new technology and crave a challenge, then we want to speak with you.

As one of our first Customer Success Representatives you will be forging the path for all those that follow.

You will work side by side with an experienced Executive Team that has done this before.
You will learn and experience more in your first 6 months than those toiling away at big slow companies experience in years.

You will lead the way through innovating, problem solving and helping your customers succeed through providing exceptional service.

Here is some of what you will do:

  • Own overall relationship with clients, including increasing adoption, ensuring satisfaction with product via exceptional customer service.
  • Successfully onboard new customers, help set up their account, troubleshoot issues and ensure they are getting the most out of our Mobile platform.
  • Provide your customers with such exceptional customer service via email and phone that clients recommend us to others in their industry!
  • Advocating for the customer by taking their feedback and sharing it with other departments, to improve processes and product offerings.
  • Work to identify and/or develop upsell opportunities.
  • And everything else that goes along with building a great new company!

Preferred experience:

  • 4-year college degree or comparable experience
  • Excellent communication skills in both writing and speaking; must be professional and friendly
  • A natural problem solver, who can think under pressure and flourishes in a fast-paced environment
  • An unwavering positive attitude and a love for helping others succeed!
  • Previous experience on a Customer Success team, a PLUS.

Sales Representative

Benefits Offered: Medical, Dental
Employment Type: Full-Time
MobileMonkey Inside Sales Representative

Did you know that the Mobile is now the #1 channel to find new customers for small businesses? And that consumers spend more time on Mobile and that over 50% of paid advertising dollars are spent on Mobile devices? At MobileMonkey we are helping Marketers tap into the huge potential waiting for them on the Mobile web with Intelligent Virtual Assistants (Chatbots!). We are Partnering with the coolest Marketers and Agencies in the World and are set to growing rapidly.

We are looking for Sales Reps that want to jump start their career and be one of the pioneers at our young company. If you love new technology and crave a challenge, then we want to speak with you.

As one of our first Sales Reps you will be forging the path for all those that follow. You will work side by side with an experienced Executive Team that has done this before. You will learn and experience more in your first 6 months than those toiling away at big slow companies experience in years. You will lead the way through innovating, problem

solving and selling your way to success!

Here is some of what you will do:

  • Connect and consult with inbound leads
  • Plan and present software demos with your prospects and guide them thru the buying process
  • Close new business and crush Sales goals
  • Everything else that goes along with building a great new company!

Preferred experience:

  • 4 year college degree or comparable experience
  • You love to connect with people, love to learn and are a natural problem solver
  • Winning attitude and track record of success in whatever you do

Sr. Software Engineer

Job Title: Sr. Software Engineer

Location: Boston, MA or remote

Reporting: Reports to CTO

About you

You’re passionate about coding, you live on the web, and you know good software when you see it! You’ve experimented with many different technologies, been around startups, and love the pace and the culture. You have a Computer Science degree that you’d love to finally put to good use. You are able to work with minimal direction and balance multiple requirements. More importantly, you’re a team player with an insatiable desire for getting things done!

About us

Mobile Monkey is building Mobile AI Chatbots with machine learning to automate the conversion process on Mobile websites. It’s a huge market and with you we will lead the way! We’re still small, but tackling big problems and building an awesome team and company culture. We are well funded and lead by experienced entrepreneurs who understand our market. Join us and develop, learn and grow this into an amazing success story for both you and our clients!

About our tech stack

We use open source technology to deliver an amazing product on Linux, AWS, and Azure using Docker. We use multiple databases to scale our platform to handle our growing customer base. We utilize RoR, Node, Python, React, and more. Our famous chat bots utilize machine learning and AI to provide for a better experience on mobile devices.

Qualifications

  • BS/MS in Computer Science from a good school
  • Top-notch coding skills
  • 4-6 years of experience writing code professionally and with minimal oversight
  • Aptitude and desire to learn new technologies.
  • Experience with any specific technologies (e.g., Ruby) is not a requirement; we’re looking for people with a history of leveraging any technology to create masterpieces.
  • Culture fit is important. We are a small team, we work hard, and we want to be successful.

Compensation

  • Full-time position with competitive salary
  • Equity participation How to Apply Send us an email to: jobs@mobilemonkey.com