Join the MobileMonkey Team!

About MobileMonkey

MobileMonkey is a provider of an OmniChat marketing platform for marketing, sales and customer service communication via popular chat platforms including Instagram Direct Messaging, Facebook Messenger, SMS texting and Website Chat, used by hundreds of thousands of businesses globally.

The platform is designed for marketers and agencies to build mobile-friendly bots for lead generation and conversion optimization.

We’re a well-funded Boston-based start-up with a distributed international team, led by a proven executive team whose previous work together was a massive martech success.

Our goal is to build Boston’s next marketing software unicorn with the best working environment and best people in the industry.

Why work here?

Join an exciting start-up adventure in the mobile chatbot/AI space!

Open positions

  1. Strategic Partner & International Growth Marketing Manager
  2. Marketing Copywriter
  3. Account Executive
  4. Partner Development Manager

How to Apply to an Open Position at MobileMonkey

Send an email to jobs@mobilemonkey.com or click to the LinkedIn post in each job listing to submit your application.

Marketing Copywriter

Benefits Offered: Medical, Dental
Employment Type: Full-Time
Apply on LinkedIn

MobileMonkey Marketing Copywriter Job Description

Imagine yourself in a year or two as a world-leading content marketer.

Not only do you make a living doing what you love (writing, obvi), but you know how to turn your craft into dollars in the bank. 

Your words persuade. Your words sell. Your words get business results. 

Sound like your dream job?

Then get ready to skyrocket your career as a copywriter to become one of the undeniable wizards of content marketing.

You’ll learn the art and science of marketing copy alongside Larry Kim, literally a top 10 marketer and marketing influencer of the world. (Hello, 1 million Twitter followers?)

Join a tech start-up team with kooky personality and go-big company culture who will love you for your contributions to the company’s hyper-growth goals.

…And jump-start your career as the most profitable writer in the room.

Here is some of what you will do:

  • Deliver 1-2 articles a day on various marketing topics.
  • Provide content for the MobileMonkey growth marketing blog and partner blogs.
  • Contribute copy and creative for Facebook ads, email campaigns and chatbots.

Here is some of what you will bring:

  • 1-2 years of prior copywriting experience.
  • History of producing high-quantity of content and deliverables.
  • Local newspaper or school newspaper experience is a fitting background.

Bonus skills:

  • SEO
  • Social media marketing
  • Canva or Photoshop
  • Google Analytics
  • WordPress
  • HTML

Ready!? We can’t wait to meet you.

Send your resume and top 3 writing samples (maybe they got a lot of traffic or social shares or are something you’re just plain proud of — tell us why they’re tops in your cover letter) to jobs@mobilemonkey.com.

Strategic Partner & International Growth Marketing Manager

Benefits Offered: Medical, Dental
Employment Type: Full-Time 
Location: Can work remote
Apply on LinkedIn

Strategic Partner & International Growth Marketing Manager Job Description

MobileMonkey is a provider of an OmniChat marketing platform for marketing, sales and customer service communication via popular chat platforms including Instagram Direct Messaging, Facebook Messenger, SMS texting and Website Chat, used by hundreds of thousands of businesses globally.

MobileMonkey is looking to recruit an international growth marketing manager/strategic partner manager to run and execute our international user acquisition efforts in specific countries and languages, including Brazil, Turkey, India, and Mexico, as well as other regions to be added in the near future.

Additionally, this individual would also be responsible for the ongoing management and execution of a strategic partnership with Facebook which includes concrete milestones for user growth and internationalization over the next several quarters, in those countries.

The successful applicant should be at their core, a competitive and innovative growth marketer, with 5+ years of running customer acquisition campaigns across different marketing channels, such as content marketing, inbound/outbound marketing, affiliate/partner marketing, etc. and have a proven track record of successfully meeting and exceeding ambitious user acquisition targets.

Here is some of what you will do:

  • Creating and implementing a high number of co-marketing partnerships such as: webinars, online summits, courses, ebooks, special offers, online advertising, live streams, email blasts, social and search ad campaigns, etc., with local entities with reach & influence in the desired target markets to drive user acquisition.
  • Reporting on the results of international user acquisition efforts to Facebook and the company.

What you will bring:

  • Demonstrated problem solving abilities.
  • Competitive drive / results-driven mentality.
  • Familiarity with a diverse number of online marketing software systems including: Google Analytics, email marketing platforms, marketing automation tools, spreadsheet tools, a CRM, WordPress, Facebook Ads, Google Ads, etc. (The more, the better).
  • Prior management/execution of partner marketing/affiliate marketing campaigns to jointly promote products.

Bonus skills:

  • Understanding of Instagram marketing

SaaS Customer Support and Success Specialist

Location: US, can work remote
SaaS Customer Support and Success Specialist Job Description

As one of our first Customer Success Specialists you will be forging the path for all those that follow. You will lead the way through innovating, problem solving and helping your customers succeed through providing exceptional service.

Initially we will need help with support, currently we offer customer’s live chat and email support options. Eventually there is an opportunity for you to fully manage the efforts here and take total ownership.

We also need help with client management and onboarding, there is an opportunity to move towards this more Customer Success Manager type role rather than the Customer Support role, you will be able to determine your own path based on what you excel in and enjoy.

Here is some of what you will do:

  • Provide timely and strategic customer support via live chat and email
  • Successfully onboard new customers, help set up their account, troubleshoot issues and ensure they are getting the most out of our mobile platform.
  • Advocating for the customer by taking their feedback and sharing it with other departments, to improve processes and product offerings.
  • And everything else that goes along with building a great new company!

What you will bring:

  • 4-year college degree or comparable experience
  • Excellent communication skills in both writing and speaking; must be professional and friendly
  • A natural problem solver, who can think under pressure and flourishes in a fast-paced environment
  • An unwavering positive attitude and a love for helping others succeed!
  • Previous experience on a Customer Success team, a PLUS

Account Executive

Benefits Offered: Medical, Dental, 401k & Stock Options
Employment Type: Full-Time
Apply on LinkedIn

MobileMonkey Account Executive Job Description

MobileMonkey is seeking an enthusiastic and dedicated Account Executive to join our team. We are the fastest-growing provider of Instagram and Facebook Messenger marketing solutions, used by millions of users worldwide. Based out of Boston and founded by Larry Kim, one of the most recognized and influential marketers in the world.

The Account Executive will work to build and manage a strong pipeline of SMB and Enterprise prospects driving new revenue growth through outbound and inbound efforts. This position will be responsible for full cycle sales including; outbound lead generation, inbound lead qualification, product demos, presentations, negotiation and closing. You will be working in a fast-paced environment owning multiple initiatives and taking part in launching a start-up to the next level. Excited yet?

At MobileMonkey you will wear multiple hats and be constantly learning and improving your skill sets. You will be highly encouraged to take the initiative and will learn and accomplish more in your first 6 months than most people do in years. Are you ready for takeoff? 🚀

Here is some of what you will do:

  • Build and manage a sales pipeline. This includes outbound lead generation (50%) and inbound lead qualification (50%)
  • Book qualified demos and run consultative software sales demos and presentations
  • Be persistent and conduct professional sales follow up activities
  • Handle negotiation and closing
  • Work cross functionally with the Customer Success team to execute follow through upsell strategies
  • Work cross functionally with the Affiliate Management team to identify and develop Affiliate Partner and Channel opportunities
  • Define and develop key metrics and monitor weekly, monthly and quarterly sales performance metrics
  • Forecast and analyze sales campaign and performance metrics
  • Perform cold calls, account management calls, create creative sales development campaigns, run demos and presentations and respond to customer requests and inquiries
  • This is a sales driven hunter role. Must be okay with performing a high volume of calls per day at times to drive new business generation (60+ calls per day)

What you will bring:

  • 4-year college degree or comparable experience
  • 2 years SaaS sales experience – full cycle sales experience preferred
  • Experience in Digital Marketing programs like paid search, email marketing, SEO, Social Media Marketing etc. is a plus
  • Endless enthusiasm and a passion for new technology
  • Winning attitude and track record of success in whatever you do
  • The desire to grow in your role

Partner Development Manager

Benefits Offered: Medical, Dental
Employment Type: Full-Time
Please apply by emailing jobs@mobilemonkey.com

MobileMonkey Partner Development Manager Job Description

MobileMonkey is seeking an enthusiastic and dedicated Sr Marketer to join our team. We are a fresh start-up in Boston lead by one of the most recognized and influential marketers in the world.

The Sr Marketing Manager will work alongside founder Larry Kim and be responsible for developing, implementing and executing the company’s strategic marketing plans. You will help to put MobileMonkey on the map by creating scalable processes, lasting partnerships and iconic branding. You will be working in a fast-paced environment owning multiple projects and taking part in launching a start-up from the ground floor. Excited yet?

At MobileMonkey you will wear a lot of hats and be constantly learning and improving your skillsets. You will be highly encouraged to take the initiative and will learn and accomplish more in your first 6 months than most people do in years toiling away at big slow corporate companies.

Here is some of what you will do:

  • You will own our marketing programs from start to finish.
  • Manage technical aspects of key marketing systems – our website and blog, marketing automation, CRM integrations etc.
  • Establish and maintain key relationships with marketing partners around the world.
  • Establish and maintain scalable processes and metrics that ensure best practices in campaign and lead management.
  • Be an active participant in our product road map and lead product marketing
  • And of course, help create a culture we are proud of.

What you will bring:

  • 4-year college degree or comparable experience
  • Experienced in Digital Marketing programs like paid search, email marketing, CRM, SEO, etc.
  • Endless enthusiasm and willingness to learn new technology
  • Winning attitude and track record of success in whatever you do
  • The desire to grow in your role

Senior Marketing Manager Customer Acquisition

Benefits Offered: Medical, Dental
Employment Type: Full-Time
MobileMonkey Senior Marketing Manager Job Description

MobileMonkey is seeking an enthusiastic and dedicated Sr Marketer to join our team. We are a fresh start-up in Boston lead by one of the most recognized and influential marketers in the world.

The Sr Marketing Manager will work alongside founder Larry Kim and be responsible for developing, implementing and executing the company’s strategic marketing plans. You will help to put MobileMonkey on the map by creating scalable processes, lasting partnerships and iconic branding. You will be working in a fast-paced environment owning multiple projects and taking part in launching a start-up from the ground floor. Excited yet?

At MobileMonkey you will wear a lot of hats and be constantly learning and improving your skillsets. You will be highly encouraged to take the initiative and will learn and accomplish more in your first 6 months than most people do in years toiling away at big slow corporate companies.

Here is some of what you will do:

  • You will own our marketing programs from start to finish.
  • Manage technical aspects of key marketing systems – our website and blog, marketing automation, CRM integrations etc.
  • Establish and maintain key relationships with marketing partners around the world.
  • Establish and maintain scalable processes and metrics that ensure best practices in campaign and lead management.
  • Be an active participant in our product road map and lead product marketing
  • And of course, help create a culture we are proud of.

What you will bring:

  • 4-year college degree or comparable experience
  • Experienced in Digital Marketing programs like paid search, email marketing, CRM, SEO, etc.
  • Endless enthusiasm and willingness to learn new technology
  • Winning attitude and track record of success in whatever you do
  • The desire to grow in your role

Sr. Software Engineer

Employment Type: Full-Time
Location: Boston, MA, or remote
Reporting: Reports to CTO

About you
You’re passionate about coding, you live on the web, and you know good software when you see it! You’ve experimented with many different technologies, been around startups, and love the pace and the culture. You have a Computer Science degree that you’d love to finally put to good use. You are able to work with minimal direction and balance multiple requirements. More importantly, you’re a team player with an insatiable desire for getting things done!

About us
MobileMonkey is building mobile AI chatbots with machine learning to automate the conversion process on mobile websites. It’s a huge market and with you we will lead the way! We’re still small, but tackling big problems and building an awesome team and company culture. We are well-funded and lead by experienced entrepreneurs who understand our market. Join us and develop, learn and grow this into an amazing success story for both you and our clients!

About our tech stack
We use open source technology to deliver an amazing product on Linux, AWS, and Azure using Docker. We use multiple databases to scale our platform to handle our growing customer base. We utilize RoR, Node, Python, React, and more. Our famous chat bots utilize machine learning and AI to provide for a better experience on mobile devices.

Qualifications

  • BS/MS in Computer Science from a good school
  • Top-notch coding skills
  • 4-6 years of experience writing code professionally and with minimal oversight
  • Aptitude and desire to learn new technologies.
  • Experience with any specific technologies (e.g., Ruby) is not a requirement; we’re looking for people with a history of leveraging any technology to create masterpieces.
  • Culture fit is important. We are a small team, we work hard, and we want to be successful.

Compensation

  • Full-time employment
  • Equity participation

Ready to apply to an open position at MobileMonkey?

Send an email to jobs@mobilemonkey.com or apply using the LinkedIn job post link for each position.