24/7 DM automation tools for engagement, lead gen & customer support for small business, creators & coaches

MobileMonkey offers the world’s first messaging automation platforms for Facebook Messenger and Instagram Direct plus lead-generating customer support live chat for SMS and webchat.

24/7 chatbot answering service and chat marketing tools for B2C business owners

Capture leads, answer customer service inquiries and grow your business with automated messaging.

Reduce support costs

Free up time and save money by automatically answering the questions that prospects and customers ask over and over again.

Grow your followers and fans through engagement

Use auto-responders to create instant gratification for fans leading to brand loyalty in Instagram and Facebook Messenger.

Capture and qualify leads instantly

Generate leads from messaging conversations and automatically get contact info of qualified prospects who are interested in learning more about your business.

Be everywhere your customers want to connect

Grow your business and support your customers using a single messaging platform that allows you to be everywhere your customers are.

MobileMonkey is a premier Instagram partner designing official tools for messaging automation on Instagram!

“We are thrilled that MobileMonkey is launching InstaChamp messaging tools for Instagram.

The Messenger API for Instagram will now enable all businesses to connect with customers on their preferred messaging channel, while integrating existing tools and data to drive business outcomes.

By integrating the Messenger API for Instagram, businesses and developers can effectively scale messaging workflows to better own the customer experience and build more authentic relationships.

Konstantinos Papamiltiadis

Konstantinos Papamiltiadis

VP of Platform Partnerships at Messenger

Konstantinos Papamiltiadis

See what Instagram growth marketing experts are saying

Neil Patel

Top 10 Marketer by Forbes

MobileMonkey’s new Instagram Story Mentions, comments and DM features, I use and love. It’s so cool for marketers because engagement is the key to growth on Instagram.

 

Sue B. Zimmerman

@TheInstagramExpert

We use MobileMonkey to reply to clients quickly and get information they are looking for back into their inbox — without lifting a finger or spending hours upon hours replying manually to each message. It’s a game-changer.

John Lee

Author of Business Hack Book

I had given up on responding to Instagram DMs even though I had thousands of unanswered messages. With MobileMonkey we get 10X more leads, more clients, and more revenues from Instagram.

Expand your Instagram reach with Neil Patel's favorite DM automation tool

Upgrade your Facebook and Instagram Business or Creator accounts with instant engagement around the clock!

Reply to every direct message instantly

Brands receiving service, sales and support inquiries in Instagram can reply to every message immediately to save your team time and serve customers fast answers.

Drive Instagram traffic into sales funnels

Upgrade “Swipe Up” links or “Link in Bio” calls to action in Instagram by sending links through DMs automatically.

DM fans who comment on posts

Send your post commenters an automated follow-up message to thank them, reward them, enter them into a contest — the possibilities are endless.

DM fans who mention you in Stories

Incentivize Story Mentions by sending thanks and love with automatic DMs. You’ll increase your brand’s reach when fans @mention your brand on their Stories!

Hear what business owners are raving over!

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Ed Jones
Owner, Lincoln Davies Building Supply

This campaign has freed my staff to focus on potential client interest from a more educated customer. For a growing business, this is critical.

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Angel Buendía

Owner, Ornitorrinco Digital

MobileMonkey automations have been the best solution we could imagine. It makes our life much easier because it’s solved our greatest problem, which is making real contact with people who are looking for our services.
rick ho
Rick Ho
Customer Retention Specialist
MobileMonkey keyword text message opt-in brought in 1,000 leads in 5 days!

Partner with us! Earn income as an InstaChamp affiliate

Partner with MobileMonkey as an affiliate and earn monthly recurring revenue for every customer you refer for the life of their account!

Earn 25% commission for every customer referral and 5% for every sub-referral — that’s money in your pocket every month by sharing a product that drives success and revenue from Instagram.

How does the InstaChamp affiliate program work?

Join the MobileMonkey affiliate program today!

Live Chat Tools that Grow Your Business without Increasing Your Headcount

Instagram, Facebook, Live Chat & SMS in One Place

Log into one inbox to view and respond to messages across your customer's favorite chat and text platforms.

Live Chat for Sales & Support

Chat with future and current customers when they are learning about your offerings or looking for information about their purchase.

Desktop & Mobile Inbox

Live chat with prospects from your desk and on-the-go with desktop and mobile apps for Android and iPhone.

Answer FAQs Instantly

Get back time in your day and create confidence in shoppers by automating answers to frequently asked questions.

Lead Generation Tools

Fill your sales pipeline by capturing contact information of people chatting with your business on your website, Instagram, Facebook and SMS.

Automated Customer Satisfaction Surveys

Send automated satisfaction surveys to better understand if clients got information they need and are happy with support they received.

List Building & Re-engagement Tools

Grow your contact list and engage contacts with timed messages to educate clients and deepen customer relationships.

Automated Lead Notifications

Set up real-time alerts via email, mobile push notification, desktop push notification and more to let you know a customer needs follow-up.

Advertising Integrations

Supercharge lead generation by starting more conversations using ads for Facebook Messenger and Instagram DMs.

SMB Plans & Pricing

InstaChamp VIP Edition

Engage and monetize your tribe using direct messaging automation for Instagram DMs and Facebook Messenger.
  • 24/7 automated answering service for Instagram DMs & Facebook Messenger
  • Private replies to Facebook post comments
  • Customizable Instagram DM and Facebook Messenger responses for up to 5 keywords

InstaChamp Platinum Edition

Advanced Instagram & Facebook messaging automation and lead generation features to fuel your growth.
  • 24/7 automated answering service for Instagram DMs & Facebook Messenger
  • Private replies to Facebook & Instagram post comments
  • Customizable DM responses to unlimited keywords
  • Story Mention DM autoresponder
  • Respond differently based on conversation paths

MobileMonkey Startup Edition

Sell more and serve 5-star customer support with instant engagement, advanced automations, and re-engagement campaigns in SMS, web chat, Instagram and Facebook.
  • 24/7 automated messaging for SMS, webchat, Instagram & Facebook
  • SMS marketing phone number and growth tools
  • Facebook re-engagement campaigns including drip campaigns and blasts
  • Zapier and native integrations
  • Multi-channel live chat inbox

How Does MobileMonkey Grow My Business?

Step 1

Customers are on messaging platforms and want to do business with your company.

Step 2

InstaChamp connects to your Instagram DMs and Facebook Messenger while MobileMonkey connects to those plus your webchat and SMS marketing phone number.

Step 3

Shoppers message your business and you can build your lead list, automate FAQs, and talk to them live, one-on-one from mobile or desktop.

Step 4

Re-engage leads and customers with drips, blasts and remarketing ads promoting your products and services.

Never Miss a Lead and Be Available to Customers 24/7 — Without Losing Sleep

Provide instant, around-the-clock customer support chat

Give 5-star service, answer repetitive questions automatically, and get clients answers they need instantly

Message customers everywhere they want to reach you

Three editions custom built for boutique, full service and powerhouse agencies, with custom pricing available.

Generate more quality leads without your time

Spend more time in your passion zone and focus on growth opportunities for your business

Blog Posts for Business Owners

Chatbot FAQs for Small Business Owners

MobileMonkey has two platforms designed for SMBs including B2C businesses, D2C brands, Creators and Coaches:

  1. InstaChamp by MobileMonkey is a simple tool for increasing engagement, and automating lead gen and customer service on Instagram and Facebook.
  2. MobileMonkey Startup Edition is a messaging automation tools suite designed to automate the tasks that will give them more time in their busy day. MobileMonkey Startup Edition connects to a business’s SMS marketing phone number, website chat, Instagram and Facebook to automate lead generation, integrate with other business systems, and start more conversations that are opportunities for sales.

InstaChamp is not like the Instagram automation tools you may have seen before.

InstaChamp is officially sanctioned by Instagram parent-company Facebook itself. 

The Facebook Messenger VP of partnerships even said he is “thrilled that MobileMonkey is launching InstaChamp messaging tools for Instagram.”

What does it mean that InstaChamp is brought to you by an official Facebook Business partner? 

  • No risk of running afoul of  Facebook and having your Instagram account shut down
  • World-class support for all your questions and issues 
  • Tools to empower your full creativity in interacting with and engaging with your audience 24/7.
  • An opportunity to partner with MobileMonkey as an affiliate, earning you monthly commission on every customer who you sign up for InstaChamp — for the lifetime of their account.

Sign up and upgrade your Instagram game today!

Automation is a friend to businesses in any situation where repetitive tasks happen or with activities at scale. SMBots chat automation tools are designed to give business owners simple but powerful tools to scale messaging across your customers’ go-to messaging channels.

Ready for this? InstaChamp is the world’s first Instagram-approved, Instagram-dedicated DM automation tool!

InstaChamp by MobileMonkey is powered by the one and only Facebook Messenger API. Facebook added Instagram support to the Messenger API so that  businesses can scale customer messaging capabilities on Instagram.

InstaChamp is the first tool dedicated to helping creators, brands and Instagram Business accounts to automate direct messages.

With more time spent by shoppers in chat apps than on social media, your customers are looking to connect with your business in the messaging channels conveniently available on their phones including Instagram, website chat, text message and Facebook Messenger.

Messaging with leads means more sales conversation opportunities, more traffic to your website and more leads on your re-engagement lists.

Messaging with customers to support them automatically saves you and your team time, that critical resource there’s just never enough of.

The MobileMonkey SMBots platform includes a messaging inbox that unifies messaging conversations across all connected business messaging channels. You can view and respond to message from the desktop web app and chat mobile app available for Android and iOS.

SMBots advanced editions provide automation tools for answering frequently asked questions. It’s very easy to program a bot to automatically reply to a visitor using your programmed response. You do this using Q&A pairs inside SMBots. Just name the keyword to match the bot reply to and pair it with a reply that answers common questions using that keyword, or sends people to your website with more information. 

Learn how to use 24/7 chatbot answering services and chat marketing tools to grow your business

Let’s Talk Messaging Automation

Book a 1-on-1 with MobileMonkey to discuss how we can help you achieve your business goals, reduce support costs, and generate leads with messaging.