What Is Sales Outreach & B2C + Creator / Influencer Data as Service?
Sales Outreach Automation & Prospecting Data for Companies of All Sizes from MobileMonkey
Acquire Anonymous Website Visitor Emails
Re-engage Facebook & Instagram Fans
Find Targeted B2C + Influencer/Creator Leads
Qualify & Convert Leads
Close More Sales
LEARN MORE ABOUT MOBILEMONKEY PRODUCTS DESIGNED FOR MARKETERS, BUSINESS OWNERS, CREATORS & COACHES
LEARN MORE ABOUT MOBILEMONKEY SALES OUTREACH AUTOMATION TOOLS + DATA FOR B2C & CREATOR/INFLUENCER PROSPECTING
B2C + CREATOR/INFLUENCER DATABASE
Search an intent-enriched sales prospecting database of hard-to-target B2C, Creators & Influencers and add them to sales outreach automation workflows with email & text follow-up
AUTOMATION BUILDER TEMPLATES
Launch award-winning lead capture and follow-up templates that combine best practices and real-world, customer-tested conversion optimizations into fast-launch outreach automation workflows
Connect your Gmail to MobileMonkey to automatically follow-up with website visitors via website visitor email resolution and sales outreach workflows that convert visitors into customers
Breathe life into your zombie prospect lists by texting offers and re-engaging leads at scale — integrates with thousands of the most popular CRMs!
Instagram & Facebook Messaging Tools
Convert Instagram & Facebook engagers into customers via Meta-approved sales outreach automation in DMs, email & text messages
Receive email and contact data of website visitors, automatically qualify those who chat on your website & get notified of high-intent leads
Key Benefits of Sales Outreach and Data as a service
Proprietary B2C & Creator/Influencer Data
Over 100 million prospects and 10,000 signals, ideal for hard-to-target influencer and B2C segments
Automatically Follow Up on Every Lead
Leave no stone unturned, track and follow-up with leads across the most popular customer messaging channels
Book More Qualified Meetings
Run every contact and inquiry through templatized follow-up sequences to quickly qualify and drive prospects down-funnel
Fill Your Pipeline & Win More Deals, Faster
MobileMonkey does the work of hiring an army of inside sales reps and SDRs at a fraction of the cost
HOW DOES THE OMNICHATⓇ INBOX 10X SALES ENGAGEMENT?
OmniChatⓇ is a unified inbox that surfaces all high-value opportunities across the most popular messaging channels in one place so sales teams can focus on following up with high-intent prospects to book more meetings and close more deals!
Neil Patel's Favorite Sales Outreach Automation Tool
For some reason, not very many marketers are taking advantage of sales outreach automation, let alone omnichannel outreach across email, SMS, Instagram, Facebook, and website chat, even though implementing this technology results in elite ROI.
MobileMonkey is the only platform that automatically converts inbound and outbound marketing and conversion in the same place.
Sales outreach automation is an all-in-one solution of data and tools that generates engagement and contacts at the top of the funnel into qualified sales meetings and deals.
Best Chat Platform According to Entrepreneur
… the best chatbot platform for creating an AI chatbot on Facebook with integrated Facebook commerce … you can create a Facebook message both quickly and easily, no coding required. The platform’s simplicity makes it ideal for entrepreneurs and marketers in smaller companies, while its technology makes it suitable for enterprise customers. You can make a simple bot answering customer service questions or integrate it with Shopify to monetize your Facebook fan pages … where f-commerce and ai-commerce come together … 100% free to get started.
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Spotlight on NEW Instagram Tools to 10X Sales with Sales Outreach Automation
It's simple: Get More Leads or your money back!
Tools subscriptions are backed by MobileMonkey’s More Leads Money-Back Guarantee.
Customers can activate lead qualifying and re-engagement funnels across their customers’ favorite channels.
With MobileMonkey messaging services activated, we guarantee you’ll get more and better leads in 90 days or get your money back. See details of activation requirements and eligible subscriptions.
MobileMonkey Named Best Marketing Bot Platform of The Year
“MarTech Breakthrough is thrilled to officially announce that MobileMonkey has been selected as the winner of the ‘Best Marketing Bot Solution’ award in the 2019 MarTech Breakthrough Awards program!”
—James Johnson, Managing Director, MarTech Breakthrough
Start chatbot marketing today!
TOPFLIGHT MARKETERS RAVE ABOUT MOBILEMONKEY SALES OUTREACH AUTOMATION & PROSPECTING DATA SOLUTIONS
Partner Manager, Messaging
I love inbound marketing but it’s getting harder and more competitive. If I was starting a growing business today, I would be looking to get the most out of my inbound marketing by following up on every website and social interaction.
Of course, sometimes it’s easier to reach out to a prospect directly, but you need clever data sources. For a balanced marketing mix, MobileMonkey is a solution that does it all.
Forbes Top 10 Marketer NeilPatel.com
I’ve seen first-hand the power of MobileMonkey automation and consider it a must for small businesses, marketers and advertisers. I have worked with companies of all sizes to implement the automations in MobileMonkey, improving sales productivity and marketing performance.
But here’s the real secret.
MobileMonkey sales outreach automation templates and data solutions make it so easy.
Facebook designated “Small Business and Facebook Marketing Expert”
Everyone lives on their mobile devices today, and expect businesses to be available any time. But very few companies have embraced sales outreach automation that reaches from web to email to increase efficiency of customer acquisition, until now. MobileMonkey’s automation tools 10X the ROI of your SEO and content marketing investment by getting the email contacts of your web visitors automatically.
Head of Global Marketing
Digital marketers who are always looking for a competitive edge and get excited by technology that helps business scale are going to want to get started with MobileMonkey’s AI sales outreach automation immediately.
I am super grateful for the MobileMonkey team because they took the Facebook and Instagram automated funnels we use at Eight Loop Social to effectively segment out our ideal agency clientele and templated it so any agency can put it into your own accounts and run with it.
CEO Eight Loop Social
& Creator of the Academy
Growth marketing is all about doing the high-leverage, scalable tactics and technologies. If you’re not doing automated funnels with intent-based data sources, you’re not keeping up.
Want Our Experts on Your Team? Partner with MobileMonkey to Build & Manage Your Sales Outreach Automation for You
Apply to these programs to launch sales automation outreach and achieve your goals faster. Programs include a dedicated manager and built-for-you automation so spots are extremely limited.
We’ll build your chat marketing automation to find your ideal customers convert unicorn leads from social media, web traffic, ads and lead lists by engaging in automated sales outreach that generates more qualified meetings and bookings!
Let MobileMonkey access our proprietary database of 100M+ B2C, Creator & Influencer decision makers and 10K+ targeting signals to generate qualified leads for your sales team to find your ideal customer, and engage in automated sales outreach.
What You Can Do with the World's Best Sales Outreach Automation Platform
Plug in demographics and interests of your perfect customer and find them in MobileMonkey’s database of difficult-to-target influencers, creators and B2C prospects
CAPTURE EVERY OPPORTUNITY
Follow up with every social and website visitor with qualifying questions so you never miss your high-value sales opportunities
BOOK MORE APPOINTMENTS
Educate and nurture contacts in email, chat and text — with engagement and interaction higher than email alone
View and respond to conversations with unicorn leads in webchat, Instagram, Facebook and SMS messages from one inbox on desktop and mobile app
MULTI-CHANNEL SALES OUTREACH AUTOMATION
Streamline workflows, automation and lead management across the most popular customer messaging channels from one platform
The World's Best Bot Building Platform for Agencies
Why chat marketing for agencies?
What's in MobileMonkey Team?
MobileMonkey is unquestionably the chatbot software of choice for agencies to deliver results. It’s powerful and stable, yet simple and easy to use. We’ve used all the bot-building platforms and the agency features in MobileMonkey are unparalleled.
Message from Larry Kim, Founder & CEO
Our Customers Love MobileMonkey
+10 Billion Leads qualified. Get Yours Today!
That’s real data across MobileMonkey’s millions of users!
SALES OUTREACH AUTOMATION SCHOOL
Best-Selling Digital Ads Instructor
Founder & CEO, Adventure Media
ACTIVATE SALES OUTREACH AUTOMATION MASTERY
Whew!! Wow!! That was a lot of brilliant marketing information. Knocks my socks off. Super satisfied with this course. So promising!! Isaac makes the best teacher. So in depth and technical training I got here. Very detailed course. Can't complain. Plus the PDF slides for this course is the cherry on top.
Pre-made ChaTbot templates for every business vertical
Try these chatbot templates for yourself in Facebook Messenger! These chatbots work simultaneously in native web chat when embedded on a website.
Our Customers Are Swinging All the Way to the Bank!
A few weeks ago, I set my monkey to the task of helping me sell tiny homes for a client. Flipping the switch on FB ads to generate leads through Messenger and follow-up with sales outreach automation started with cautious optimism. But, oh boy, did it pay off!
Within the first 24 hours, there were a dozen new leads. And by day 3, four of them had initial sales calls about purchasing a tiny home.
Messenger for sales outreach automation might sound like a strange channel for selling a home (or life insurance or health coaching or any number of other products or services)…
But if you follow the rule “connect with your audience wherever they hang out online,” then MobileMonkey is an obvious choice.
Engagement rates are unbelievable and I love Instagram and Facebook comment guards for lead gen and website visitor leads for just pennies! In our efforts leads are $15-20 but with MobileMonkey it’s a fraction of the price.
Visionaries: A Bot & Customer Service Like No Other! I love that this is a Larry Kim & Brain team product. He always has an award winning support team too!
MobileMonkey allowed us to automate responses to a lot of the sales inquiries, answering questions while we were asleep here in New York. By the time we woke up, we would already have $5,000-$7,000 in revenue simply because people targeted in other time zones found the answers to their questions and hit the “BUY” button.
We are incorporating MobileMonkey automations into plans for as many clients as possible through offering comment autoresponders, automated ad campaigns on Facebook, and the chat widget on websites.
Join MobileMonkey Island
Tens of thousands of marketers generating and qualifying leads with scalable sales outreach automation.
Top Publications Are Talking about MobileMonkey
The technology will help companies convert leads into customers by automating personalized bookings via a conversational interface. Adding conversion optimization via a personalized-at-scale customer chat experience makes a lot of sense.
The platform’s simplicity makes it ideal for entrepreneurs and marketers in smaller companies, while its technology makes it suitable for enterprise customers. You can simply launch a template that captures and qualifies leads from across your marketing channels to monetize and sell through your social, SMS, email and your website.
Automation is all the rage these days, thanks to its ability to increase efficiencies and scale processes in business profit centers. Automation is being increasingly used by businesses of all sizes to interact with their prospective and existing customers in the revenue centers of sales and marketing.
MobileMonkey provides an all-in-one platform to design and deploy successful sales funnels and marketing campaigns that will drive real results for your business. It includes a lead database, contact search engine, features for automated sales outreach such as social, email and SMS templates, qualified lead notifications and native and Zapier integrations to sync MobileMonkey lead data to and from your other business systems.
MobileMonkey Made the List of Neil Patel's Top Tools of the Year!
Did We Mention Household Marketers Are Buzzing about MobileMonkey?
I get so many compliments on my automations in Instagram and Facebook, it’s awesome. I create funnels with Instagram and Facebook engagement at the top of funnel converted to leads and re-engagement through MobileMonkey. That’s the kind of marketing you want. You want marketing that people are going to compliment you about and it’s super interesting and engaging.
Speaker, Trainer and Consultant
Author of Facebook Ads Made Easy
MobileMonkey isn’t just an automation platform – it’s a completely new way of communicating with your target audience. Don’t leave the modern digital consumer behind. You need to be where they’re communicating digitally right now – and MobileMonkey lets marketers do that across the most popular apps and channels with a unified campaign builder and outbound prospecting. Get on-board with this revolution before your competitors do.
Larry Kim is the premier authority on automated sales outreach and MobileMonkey is the industry-defining software that integrates the top critical messaging channels. The level to which MobileMonkey supports the growth of users and agencies with training and education is second to none.
Growth Marketing Conference
MobileMonkey is to sales outreach as MailChimp was to email nearly two decades ago. MobileMonkey sales outreach automation is the next frontier for social media and PPC marketers. MobileMonkey lets marketers build automations that work in Facebook, Instagram, SMS and email, with one unified inbox to see the most important conversations. Our clients see fantastic ROI by staying in touch with customers in text and chat.
Chief Technology Officer
Every time I use software in a demo, I ask people, “What do you use?” and the software that keeps coming up lately is MobileMonkey.
Automation is a hot topic and a lot of agencies and businesses are doing amazing things with outreach automation across the digital landscape. Larry and team are the experts.
Mod Girl Marketing
Featured Growth Marketing & Sales Outreach Automation Tactics on the MobileMonkey Blog
We spend more time chatting and texting than we do on social media, in email and on the phone. That’s why messaging is the heart of customer communication, simplifying marketing and sales outreach for businesses.
Chat has taken off as the most high-impact customer communication channel for businesses. Here’s the quick-start guide to Facebook Messenger automation that automatically converts Facebook followers to customers.
April 29, 2019
As a relatively new advertising tool, there aren’t as many examples to pick and choose from. However, we’ve identified what we believe to be the absolute best Facebook Messenger ad examples of all time. And we’re going to show you what the special sauce is that gives them their unicorn status.
Automate Lead Qualification & Sales Outreach with MobileMonkey Automation for Instagram, Facebook, SMS and Web Chat Today!
FAQs ON SALES OUTREACH AUTOMATION
OmniChatⓇ is MobileMonkey’s patent pending technology that allows marketers to write automated chat marketing conversations that work across multiple chat apps.
Chat marketers write automated chat conversations designed to answer user questions while helping the business sell their products and services. You may be familiar with email drip campaigns and email blast automations. Similarly, common chat marketing campaigns include chat drip campaigns and chat blasts.
OmniChat translates chat marketing campaigns to all the messaging apps customers and leads already use. Chat blasts and drip campaigns can be executed in SMS/MMS (text message) and Facebook Messenger simultaneously.
Whether a customer or lead messages a businesses Facebook business page, website chat or SMS opt-in, that user will engage in the automated conversation funnel (i.e. chat marketing campaign) designed to educate and nurture their relationship with the business.
OmniChat features a multi-channel chat inbox with advanced customer care features including:
✓ Conversations from Facebook Messenger, SMS and native web chat in a unified inbox
✓ Automated notifications of conversations that need follow up
✓ Ability to assign live agents to customer inquiries
✓ Ability to tag contacts to add them to audiences for follow-up chat automation campaigns
OmniChat features StartBots, conversation dialogues that can be launched on multiple channels, managed from the OmniChat all-in-one inbox where they can be seen and responded to from one place — no matter what messaging platform they originate from.
OmniChat by MobileMonkey allows you to consolidate SMS, Messenger, and Web Chat all in one place. The foundation of OmniChat is a unified inbox that merges customer communications across messaging apps in one place.
Another key to OmniChat effectiveness is a multiplatform chatbot builder called StartBots. StartBots allow you to write content once and use it on every platform.
With StartBots, it’s easier than ever to create conversational flows that lead the user to a conclusion while collecting user data and saving responses to various attributes.
The conversations created using StartBots will work the same no matter what platform they are accessed from: Facebook Messenger, Web Chat, or SMS.
Using OmniChat, a business can install a website chatbot widget that connects to both Facebook Messenger and native web chat.
When given a choice between email, phone and chat, more people choose chat for customer service and to get quick answers to their questions.
With embedded chat on a website, a business can leverage benefits including:
✓ Increase conversion rates up to 45%
✓ 24/7 instant customer service response
✓ Instant answers to customer questions using chatbots
✓ Service customers with no wait time
✓ Reduce costs through automation
✓ Reduce staffing costs
✓ Provide a mobile-friendly user experience
✓ Create lasting contacts
OmniChat website widgets are always mobile-friendly and adapts to whether site visitors are signed into Facebook Messenger or not. If a site visitor is not signed in to Facebook Messenger, the OmniChat website chat widget will display native web chat. If the site visitor is signed in to Facebook Messenger, the website chat widget will display as Messenger chat.
This way, customers have options that make sense for them to communicate with businesses. And businesses only need to create one website chat widget that services site visitors in the messaging channel that makes sense.
Short message service (SMS) marketing uses text messages to increase customer engagement and sales.
SMS marketing is an effective way to promote your brand or products to an audience who regularly communicates with others using their smartphones (in other words, basically everyone).
An SMS campaign could include coupon offers to reward loyal customers or bring new customers into the store.
Marketers can use SMS marketing to promote contests in an effort to gain new leads and increase customer loyalty.
Businesses can also send out SMS polls to learn about customers and their preferences, and tailor future communications according to their interests.
Businesses can also promote sales or events through SMS messages.
Text messaging is the fastest way to communicate with customers on a personal level. SMS chatbots make it easier to engage with your audience in order to drive customer loyalty and sales.
With the majority of consumers already using SMS, marketers that integrate chat bots as intelligent assistants and automation can provide consumers with effortless and seamless personal assistance at their fingertips.
Many consumers are familiar with text messages from their service providers. Additionally, brands can use texting for more immediate sales-related offers such as vouchers, discounts, promotions and even personalized birthday messages.
Nearly every type of industry uses SMS marketing to some degree. The top 10 industries using SMS marketing include:
- Restaurants and Hotels
- Real Estate
- Travel Industry
- Healthcare Industry
- Recruiting Agencies and HR
- Insurance Agencies
Various sources report SMS open and response rates as high as 98% and 45%, respectively. Email open and response rates, on the other hand, are 20% and 6 percent. And, on average, it takes 90 seconds for someone to respond to a text, and 90 minutes to respond to an email.
In recent surveys, 75% of people have suggested that they would be happy to receive an offer via SMS. 65% of marketers say that SMS marketing is an effective method. 85% of adults check their emails on a daily basis, and about 81% of American adults use SMS each day.
SMS is more popular among younger generations. 18- to 24-year-olds receive and send an average of 128 texts per day, compared to just 16 for those aged 55 and over.
There are a number of instances where SMS marketing will help maximize your ROI, including when you’re sending out:
- Deals and coupons
- Meaningful content that’s straight to the point
- Information to keep customers in the loop
- Personal alerts, e.g. notifications and account updates
- Quick access to important information
- Information to customers who don’t want to visit apps or websites
When a business of any size, from small to enterprise, begins using SMS as a customer communication channel, they are likely going to require mass messaging and scale capabilities. This is where automation come into SMS communication with customers.
Of course, there are small businesses that text with customers one-on-one. It’s not uncommon for office administrators to send out text reminders to that week’s appointments.
But as soon as you want to send scale messages — including order updates, appointment reminders — or message everyone on your list about a special sale, then you’re looking to SMS automation to do the work.
Can SMS automation have back and forth conversations with customers over text? Yes, to the degree that you program the conversation. We recommend providing a decision tree for the SMS recipient, such as “type ‘1’ for yes”.
Give SMS subscribers a clear call-to-action for the appropriate response in the text conversation.
Can SMS automation have back and forth conversations with customers over text? Yes, to the degree that you program the conversation.
However, we recommend providing a decision tree for the SMS recipient, such as “type ‘1’ for yes”.
Give SMS subscribers a clear call-to-action for the appropriate response in the text conversation.
SMS marketing campaign analytics are readily trackable within MobileMonkey chatbot analytics. Identifying customers engaging via text message and monitoring delivery rates are all possible with MobileMonkey OmniChat tools. By using these analytics, businesses can create further targeted campaigns and continually build a better understanding of their mobile database.
Additionally, campaign success may also be measured by the number of coupon code redemptions for promotions. You may also review the average order value of customers redeeming SMS promotions to measure campaign effectiveness.
SMS is also a great channel to get feedback from your customers via surveys. Research shows that on average 31% of consumers will respond to a survey via SMS with the average response time for users being just over 5 minutes.
By profiling and segmenting out numbers that are least likely to respond by SMS, they save money and improve ROI when engaging with those customers via other marketing channels.
Facebook Messenger marketing is the use of Facebook Messenger chat as a communication channel with prospective customers. Facebook Messenger marketing is a lot like email marketing. Except instead of using email to send promotions and drip campaigns, it’s all done using Facebook Messenger and largely with Facebook Messenger chatbots.
Everything that’s possible with email is also possible with Facebook Messenger marketing. Except when you use Facebook Messenger, you can do a lot more with email, and you can do it faster. Plus, the engagement rates are far higher than normal email engagement rates.
Facebook messenger marketing with chatbots provide enormous power for marketers. In fact, MobileMonkey enables businesses to build a free chatbot that is interactive, meaning that the Messenger bot can ask questions, get information, segment customer types, and get a wide variety of information from the customer.
The concept behind Facebook Messenger marketing is simple — it’s a marketing channel that uses Facebook Messenger. And the applications are immense and promise a huge new opportunity for marketers in any industry.
Messenger marketing chatbot services are the biggest marketing channel that has opened up in the past ten years. We predict that it will remain the hottest channel for the next decade or longer.
Early adopters — those who tend to pick up on new technology quickly — will be the ones who benefit the most from Facebook messenger bots. By 2020, 85% of customer-business communication will not require any human communication from the business. Messenger marketing allows marketers to stay ahead of the curve and gain the most value right now.
The primary benefit of using Facebook Messenger marketing is that it allows you to reach a large number of potential customers at scale on a personal messaging platform. Messenger apps are one of the largest marketing channels and they have the highest effectiveness rates.
To maximize the impact of Facebook Messenger marketing it’s essential to use Facebook Messenger chatbots. Chatbots allow you to execute and automate marketing tactics such as drip campaigns, chat blasts, surveys, and customer service functions. A single Messenger bot or chat blast takes a few minutes to make, but can reach tens of thousands of people individually.
Beyond reaching customers at scale, Facebook Messenger marketing has very high click through and engagement rates — 10x to 80x better than conventional Facebook display ads or email marketing.
MobileMonkey is the premier platform for running your Facebook Messenger marketing efforts. MobileMonkey has dozens of different Messenger tools and tactics. It allows you to collect Messenger contacts, send messages, create drip campaigns, and perform hundreds of other marketing tactics. All of these efforts are powered by chatbots, which can be created and deployed without coding.
Nearly every type of industry and vertical is using Facebook Messenger marketing to some degree. The functionality of Messenger marketing is useful for any type of business — B2C, B2B, selling products or service.
Increasingly, many influencers are also using Facebook Messenger marketing with chatbots. By creating a Facebook Business page, influencers integrate Messenger bot functionality, build chatbots, and reach fans at an unprecedented scale.
The top twenty industries using MobileMonkey chat bots are as follows:
- Consulting Agency
- Real Estate Agent
- Public Figure
- Clothing (Brand)
- Shopping & Retail
- Marketing Agency
- Internet Marketing Service
- Internet Company
- Business Service
- Social Media Agency
- Nonprofit Organization
- Advertising Agency
MobileMonkey has a library of Facebook Messenger chatbot templates for a wide variety of industries. Check it out, to find out how chatbots can work in many different ways and for a wide variety of businesses.
Facebook Messenger automation allows you to achieve massive scale. If you were to attempt to reach out and reply to all your customers on Facebook Messenger individually, it would be impossible.
You can send Messenger automated messages at scale to thousands of recipients at once, and automatically reply to each inquiry
Facebook Messenger automation also has high read rates and click through rates, much higher than email alone or conventional Facebook ads.
These are the average read and open rates of MobileMonkey users:
- Average read rate in Facebook Messenger: 80
- Average click-through rate in Facebook Messenger: 20%
MobileMonkey users who send chat blasts get these rates in the first sixty minutes of launching a Messenger campaign. When compared with email marketing alone, Facebook Messenger marketing as part of sales outreach automation is far more effective.
Facebook subscription messaging is a tool provided through Facebook that allows businesses to send regular messages to people on their contact list. It’s called subscription messaging, because the recipient agrees to be subscribed to the Facebook Business page that is sending the message.
Business Pages must apply for subscription messaging from their page settings and receive manual approval from Facebook. Once approved, business are allowed to send non-promotional messages to their subscribers.
Facebook Messenger ads are native Facebook ads that have “Send Message” as the call to action. They look just like conventional Facebook ads, but when users click through, they are invited to send a message and join your Messenger contact list. Typically, this launches a Facebook Messenger bot sequence with the new contact that helps to drive conversions.
It might be better to ask what can a Facebook Messenger automation not do? The easy answer is Facebook Messenger automation can do a whole lot. But a more thorough answer is as follows:
Broadly, Facebook Messenger automation can do these things:
- Grow your contact list
- Segment users according to type/interest/size, etc.
- Replace a large portion of customer service requests and inquiries
- Interact with customers using in an instant and interactive one-on-one platform
- Onboard customers
- Lead nurturing
- And a whole lot more…
Specifically, Facebook Messenger automation can do these things:
- Change a reservation or flight time – Sure, we can change your flight time. You prefer the 12p flight 1981 from ATL to LGA?
- Check a reservation status – Yes, we still have the Queen Anne penthouse suite reserved for you on Saturday. Check-in time is at 3 pm.
- Get weather updates – “Do I need to bring an umbrella?” “Yes, you’ll want to bring it with you to work today. There’s a 75% chance of scattered showers through 10 pm tonight.”
- Send order confirmation — Your order is confirmed! Delivery time is 2-4 business days.
- Provide order updates — Your order is out for delivery and will arrive by 8pm
- Find specific products — Let’s find the right lipstick color for you. How would you describe your complexion?
- Track purchase history – Here’s a complete list of your purchases over the last 90 days.
- Ping customers on their birthday – Hey, we wanted to wish you a happy birthday! How about choosing a getaway for just you and someone special this month?
- Order a pizza – Yep, we’ll get that in the oven. One 15” supreme headed your way — 1280 Lakeshore Drive, Apt B3. See you at 5:15 pm!
- Surveys — What do you think about the state of hot air balloon racing today? Want to take our two-minute survey?
- Customer segmentation — Are you an agency or solopreneur? What’s your MRR? What’s your AOV?
- Schedule real estate showings — Sounds like you want to take a look at our rental located at 18 North Ave. What time works for you over the next seven days?
- Select a meeting time — Melissa would be happy to schedule a free, live online consultation. Select from the following times.
MobileMonkey is the premier chatbot builder with the most powerful and advanced features available for absolutely free. We’ve found very few platforms that offer robust chatbot technology for no cost. Some of the platforms do have free plans, but limit the user to just a few minor things.
MobileMonkey’s free tier is specifically designed to help marketers, regardless of their budget, tap into the power of Facebook Messenger marketing with chatbots.
To set up a Facebook Messenger automation, simply select a Facebook Messenger automation builder. There are many options to choose from. Some, like MobileMonkey, do not require any coding. Once you’ve selected a chatbot automation, you will connect it to your Facebook Business page. After that, you’re ready to create your first Messenger automation.
You can automate Facebook Messenger marketing by using Messenger bots. To use bots, simply create a MobileMonkey account, connect your Facebook Business page, and you’re set. Automating Facebook Messenger is one of the most powerful marketing moves that a modern business can make. MobileMonkey makes this process simple, fast, straightforward, and at a very low cost.
Yes. Most customers today prefer messaging businesses, as opposed to calling or emailing them. Most businesses have taken heed, and are using some form of live chat to service their customers.
The only way to deliver ultra-fast and scalable response times on the messaging platform where your customers are most likely to interact is by creating a chatbot. Man businesses choose to create an automatic Facebook Messenger responder. When the customer clicks “Send Message,” the page automatically responds by acknowledging the inquiry.
The superior method of responding to your customer is with an entire bot sequence. A sequence will lead customers through a logical chain of events, much the same way that a telephone menu provides a series of options that a customer can work through to receive the help or answers they need.
Facebook Messenger is an app that allows users to exchange messages, similar to text messaging, using an online connection. Messenger chat is only one component of Facebook Messenger. Users can have voice calls, video calls, group voice/video calls, use photo filters, send attachments, voice messages, and a wide variety of other features.
Facebook Messenger chatbots expand this functionality by allowing users to answer questions and surveys, sign up for events, secure tickets, get shipping updates, and a lot of other helpful information.
Your Business Page will not get banned. However, you can have your page messaging capabilities limited or suspended if you abuse Messenger and get tons of complaints. Even if your Business Page’s use of Messenger is banned, that doesn’t impact other facebook marketing channels like your Page, Facebook group, Facebook ads, Instagram, etc.
The most common reason for a Facebook Page being restricted from some Messenger capabilities is when a lot of people start blocking your Messenger bot. If this happens, your Page will receive a message from Facebook that reads like this:
Limits have been placed on [Facebook Business Page name]
This page is restricted from the use of message tags, subscription and broadcast messaging, and sponsored messages. Your page will still be able to respond to messages according to standard messaging permissions.
To get the ban lifted, you’ll need to write a request to Facebook. It can take them a long time to respond, since Facebook Messenger bans are administered and reviewed manually (at the time of writing.)See here for a complete story on a Facebook Business Page that received one of these limits, and what was done about it.
Again, there is no chance of your page getting banned from Facebook due to Messenger violations. The limitations come in the form of Messenger capabilities (usually message tags, subscription and broadcast messaging, and sponsored messages).
The reason why a page receives this penalty is typically due to high block rates. If users are blocking your page, this signals to Facebook that you’re doing something with Messenger that is annoying your users.
Please note that MobileMonkey does not ban pages or restrict Messenger functionality. MobileMonkey is a verified Facebook partner, but does not impose limits or restrictions on Business Pages. These are set by Facebook.
There are three possible reasons:
- The user doesn’t know how to unsubscribe from receiving messages, so they choose the block option.
- You are sending messages too frequently.
- Users do not like the content of your messages.
To avoid being banned on Facebook Messenger, keep a close eye on your block rate. If this begins to increase, try to determine why it might be the case.
The block rate in Facebook Messenger is the percentage of people who choose to block your chatbot in order to discontinue receiving your Messenger messages.
- The average block rate is 1-2%. A few people are always going to block you, regardless of what you do.
- When your block rate creeps to 3-5%, you’ll want to be careful and adjust whatever you’re doing that may be causing those block rates to increase.
- Anything above 5% is a cause for concern.
Although there is no “official” percentage at which Facebook will ban your page on Messenger, our studies show that Pages are at risk of being banned when block rates hit 8%.
From your Facebook Business page, click “Insights,” then “Messages.” Your block rate will appear as a percentage number at the top of the page next to the number of messaging connections you have.
When you start using Facebook Messenger marketing and Facebook Messenger chatbots specifically, you’ll want to check this number on a weekly basis to make sure that your block rates are staying below 3%.
Be sure to toggle the dates to understand how your block rates average out over a weekly, monthly, and quarterly basis. Weekly fluctuations above 3% might happen, especially if you’ve engaged in an aggressive chatbot marketing effort, but if it stays above that rate for a longer period of time, you should make adjustments.
The most important thing to do is provide your users with a clear unsubscribe message anytime you start sending a bot sequence. The first thing you should say in any sequence is “Reply with STOP to unsubscribe.”
This advice applies to users you are inviting to your Messenger contact list for the first time and recipients that are accustomed to receiving your messages. Offering unsubscribe instructions creates an easy way for users to opt out without resorting to blocking you. Plus, it provides a sense of safety, knowing they have a recourse to withdraw from the message sequence if they want to.
Here are some additional tips for reducing the likelihood of your page being blocked:
- Moderate the pace of your Messenger bots. Sending a dozen or so messages in a few minutes time is probably too many for most users.
- Monitor the tone of your messages. Anything strident or annoying will probably result in a few blocks.
- Schedule messages at times that are convenient for your users (not 2 in the morning).
- Always provide clear instructions on how to unsubscribe from the Messenger sequence.
Each of these capabilities is supported in MobileMonkey, and are easy to implement in any Facebook Messenger chatbot.
Yes. You can use Instagram messaging automation today and soon, according to indications from Meta, you should be able to use automation on Whatsapp.
No. Facebook Messenger automation only works with business pages. It’s easy to set up a Facebook Business page, and you can use your Business Page for a lot of different purposes — even as your own personal brand page. Once you have a Facebook Business Page, you can do as many things with Messenger autotmation as you want.
Outreach automation is a computer program that can interact with humans to provide sales engagement services that were traditionally handled by human sales development reps. In reality, outreach automation do far more than just chat with humans. The most effective outreach automations in use today can effectively replace hundreds of thousands of hours of time that would be required to interact individually with prospects manually.
The best sales outreach service for websites make the interaction easy, fast, and automated, and persistently on multiple devices. Many websites use integrated chat automation, but the conversation lives and dies on the website. MobileMonkey allows people to become a contact in perpetuity, and keeps the conversation going indefinitely via re-engagement channels SMS and email. It’s easy to install a sales chat widget on a website using the WordPress plugin, WP-Chat.
Yes. A large percentage of MobileMonkey customers are agencies. There are two reasons why agencies are such heavy MobileMonkey users. First, agencies deploy sales outreach automation to acquire and retain customers for themselves. Second, agencies offer sales outreach automation services to their clients, which adds value to the client and revenue for the agency.
MobileMonkey offers special agency rates and frequent discounts (up to 50%) for agencies. Contacts are aggregated across all the agency’s client accounts.
Agency accounts with MobileMonkey also receive multiple access levels for admins or contributors, client logins for collaboration, and a team dashboard that ties it all together in a cohesive way.
Sales outreach automation is a powerful revenue-generating tool for agencies. An agency can sell sales outreach services to their clients. For an agency to do this, it should purchase the agency plan from MobileMonkey, which allows an agency to create an unlimited number of automations across multiple client accounts.
When creating sales outreach automation, the agency can collaborate agency-wide on projects or even invite the client to participate in the outreach process. It’s easy to transfer ownership of the automation from the agency to the client at any point.
Agencies can include sales outreach automation as part of their service offering to client, which can add one-time development fees and monthly retainer fees.
As marketing trends go, chatbots aren’t new, but Messenger bots have only recently become easy to make. Anyone in the digital marketing industry understands that technologies, platforms, innovations, and trends rise and fall rapidly.
Chatbots are one of the most fluctuation trends on the market. Some chatbots companies rise and then fold within just a few months. When it comes to Messenger bots, Facebook is adding new capabilities and features on a regular basis.
Plus, chatbot developers themselves are making the process of creating a chatbot easier than ever.
All of this information hasn’t become widespread, meaning that many marketing teams just aren’t aware about how easy it is to have a chatbot up and running.
Creating chatbots requires no coding skills whatsoever. If you’re able to think, click, and read, then you’ll be able to make a chatbot. You can create long, complex, and even NLP (natural language processing) chatbots without touching a line of code.
Naturally, creating chatbots does take some time. And, since some bot sequences are complex, building them will require careful thinking and planning. But at the same time, you won’t have to learn a new skill like coding.
Good news: MobileMonkey is free. And we don’t mean “free” like, “Oh, but you’ll have to pay for every truly useful functionality.” No, we mean free as in you can build and deploy an unlimited number of powerful chatbots for websites, Facebook ads, bulk messaging, on an unlimited number of Facebook pages. Forever.
Marketing software is big business. One popular software helps to track rankings and provide search engine data. If you’re an agency, buying the software will set you back a thousand bucks a month!
Now, compare that price point with this: $0.00 for an entirely new and robust marketing channel that has a reach of more than 1.3 billion people all over the planet, in every industry. As long as you select the right chatbot builder, then no, chatbot software is not too expensive.
You can create a complete Messenger bot in less than one minute. MobileMonkey has a complete library of pre-built Messenger bot templates for many industries such as agencies, realtors, ecommerce, podcasts, doctor’s offices, and real estate. When you use and customize these templates, you can have an entire beginning-to-end marketing cycle created for your business.
With chatbots, interacting with customers is seamless and fully automated.
What would previously take hundreds of hours requires only the time required to set up a chatbot. (And setting up a chatbot doesn’t take much time at all.)
In the old days, yes, this would be 100% true. In the past, in order to see the messages that your customers sent you, you had to dig through the labyrinthine Facebook Business page to see a whole bunch of messages (DOP! How did I miss them?) that customer had sent you when the click on the “Message” button on your website.
One of the reasons why marketers love chatbots is because it is one of the few methods that allows marketers to engage on a personal level at scale with hundreds or thousands of contacts.
Chatbots are capable of executing thousands of tasks, from the mundane (ordering pizza) to the magical (finding the love of their life). The sheer potential of Messenger bots is mind-boggling, and that fact alone may cause some people to shy away from trying to use them.
There are hundreds of possibilities, but here are highlighted some of the top Facebook chatbot strategies that MobileMonkey users are doing every day.
- Comment guard – Connect a Messenger bot to an organic Facebook post. Everyone who comments on the post is automatically invited to join your Facebook Messenger contact list. Boost the organic post to gain exponentially more contacts!
- Chat blasting – Send a Messenger chat to a select group of contacts or a huge group of contacts, all at once. The open rates average from 50-80%, and the response rates blow email out of the water.
- Click to messenger ad – It’s like a Facebook ad, except instead of driving CTRs to a landing page, you add contacts to Facebook Messenger where you can launch a drip campaign, segment them, and remarket them for life.
- Chat widget – Pop this little plugin on any page of your website, and bam, you have an instant way to gain massive amounts of Facebook Messenger contacts. If you have WordPress, the plugin is an absolute breeze to set up.
MobileMonkey is an ideal alternative to Chatfuel. Some marketers find Chatfuel difficult to use. The free plan offered by Chatfuel has such limited functionality that it makes it difficult to determine if moving to a paid plan is a good idea. Using MobileMonkey allows you to explore a vast array of Messenger bot techniques and tactics without having to spend any money.
MobileMonkey is an alternative to ManyChat. Other chatbot builders and platforms are available, but MobileMonkey is the fastest-growing chatbot builder with the highest number of features and functionality. Its price point (free) makes it a price-sensitive entrypoint to Facebook Messenger marketing with chatbots.
MobileMonkey has industry-leading integration with WordPress, advanced AI for natural language processing (NLP), a seamless easy-to-use interface, higher value for the price point, few to no bugs, fast response time, advanced features, and greater platform stability than other chatbot platforms.
You can create chatbots are part of your marketing services to clients. First, understand your client’s goals and needs, then pitch a Facebook chatbot as a solution. You can charge an upfront fee for the development of the chatbot and an ongoing fee for management and subscription fees (if required).
Messenger bots are one of the fastest-growing and highest-ROI marketing channels available today, so it’s a smart move to begin offering them as part of your agency or freelance marketing services.
The best way to create a Messenger bot is to select a Facebook Messenger chatbot platform that makes it easy to create a bot (no coding required). Once you select your chatbot builder, connect it to your Facebook Business account. From that point, you can determine what kind of chatbot you want to create, and walk through the required steps in the chatbot building app.
The best Facebook Messenger bots as determined by success rate, often have similar characteristics. Upon analyzing thousands of successful chatbots created in MobileMonkey, the best Facebook Messenger bots have these similarities:
- Clear subscribe and unsubscribe instructions
- Easy to answer questions
- Multiple choice answers
- Use of gifs and images
- A short, punchy, and personal style
- Easy instructions for returning to a main menu or getting answers to a question
- The ability to respond to a variety of user inputs, even if it’s “Sorry, I’m just a bot.”
- The ability to switch to a live operator if necessary
Customers actually enjoy interacting with bots, especially when the bots have been developed carefully and with the user in mind.
It doesn’t cost anything to build a chatbot. MobileMonkey is free, and you can create as many bots as you want without spending a dime. Some chatbot builders do have costs involved ranging from a few dollars a month to thousands of dollars in initial setup fees and ongoing maintenance. If you’re just getting started with chatbots, it is best to select a Facebook Messenger chatbot builder like MobileMonkey for its low to no cost and ease-of-use.
The only technology you need to create a chatbot is your Facebook page, a chatbot builder, and your brain, if brains can be called a technology. Chatbots, especially Facebook bots, have become so commonplace that any marketer regardless of skill level or budget can create a chatbot within minutes. Facebook Messenger chatbots are the best place to start.
To create a chatbot with little or no coding, find a chatbot builder that allows this. MobileMonkey is one of them and there are dozens of alternatives. MobileMonkey is specifically designed for Facebook Messenger marketing, so the tools and tactics involved in MobileMonkey chatbots will give you huge advantages.
There are dozens of free chatbots for Facebook available on the major chatbot builders. For example, on MobileMonkey, you can create a free chatbot called a “chat blast” that sends your message to thousands of your subscribers simultaneously. Most quality Messenger bot building platforms offer free chatbots as part of their service.
MobileMonkey is the ideal platform for customer-support related issues. MobileMonkey allows you to create automated sequences that answer questions and walk customers through common issues. In addition, MobileMonkey has a Live Operator handoff feature that will send a customer to a human responder who can help address their issue.
You can create a bot that answers real world questions by carefully programming the bot over time. The Q&A feature on MobileMonkey allows you to develop such a chatbot using a system of trigger words and words to ignore. Although setting up such a bot does require some work, you can do so without coding.
If you want to go the route of coding your own chatbot, there are several open source chatbots platforms available:
- Microsoft Bot Framework
- Rasa Stack
If you’re looking for an easy-to-use chatbot builder, your best bet is to stick with someone like MobileMonkey, since it’s free and doesn’t require any coding.
A solid real estate chatbot template is available for free here. Go ahead, test it out. This template, available on MobileMonkey is versatile, because it automates and streamlines many of the tasks that realtors need to carry out on a regular basis — viewing listings, scheduling showings, etc. The bot automatically segments users according to buyers, sellers, and renters, so you can find out how to best serve potential clients.
The major players in Chatbot change on a regular basis. Because the technology is new and the startup scene is constantly shifting, it’s hard to make a list that lasts for very long. At the time of this writing, here are some major Facebook chatbot companies:
- WP-Chatbot, a powerful and easy-to-use Facebook Messenger plugin for WordPress
- ChattyPeople, a robust Messenger marketing platform that makes bot Facebook bot creation a breeze
- MobileMonkey – For the most value for the lowest price (free) MobileMonkey is the solution. It’s trusted by marketers like Neil Patel and Brian Dean
To build a chatbot from scratch, you can either develop it by yourself using a development framework, or you can create a chatbot code-free using an existing chatbot builder like MobileMonkey.