MobileMonkey More Leads Money-Back Guarantee Terms & Conditions

We’re so confident that you’ll get more and better leads for your business using MobileMonkey’s Messaging Services that we guarantee it or your money back.

MobileMonkey More Leads Money-Back Guarantee Seal Blue

Here’s our guarantee: If MobileMonkey fails to create 20 contacts for a PRO Subscription or 50 contacts for a PRO Unicorn or Team Subscription, 90 days after all Messaging Services Activation Requirements are met, we will give you a full refund on the cost of 90 days of service.

We’re here to help. MobileMonkey offers free assistance to help customers execute the Messaging Services Activation Requirements of the More Leads Money-Back Guarantee. Customers are encouraged to work one-on-one with a MobileMonkey expert to complete the Messaging Services Activation Requirements by signing up for a free 1-hour activation call.

How to Qualify for the More Leads Money-Back Guarantee

Customer agrees to activate MobileMonkey messaging services including: Website Chat, Facebook Messenger and SMS* service activation. (SMS service activation required and supported for U.S. & Canada only.)

Read the Messaging Services Activation Requirements to understand what needs to be activated; these services need to be activated and running for an uninterrupted 90-day period.

Messaging Services Activation Requirements 

The activation of 3 Messaging Services is required as defined here.

1. Facebook Messenger Service Activation

  1. Edit and activate the Facebook Page Welcomer Feature.
  2. Build and activate at least 1 Comment Guard.
  3. Build and activate at least 1 Q&A rule.
  4. PRO Unicorn and Team subscribers: Spend $50 on a click-to-Messenger ad connected to a MobileMonkey dialogue. (For a limited time, MobileMonkey will provide a $50 Facebook ad coupon.) 

2. Website Chat Service Activation

  1. Build and activate the Website Chat feature in MobileMonkey.
  2. Successfully install the Website Chat widget on your website.
  3. Install the MobileMonkey Chat mobile app on your phone. 

3. SMS Service Activation* (required and supported for U.S. & Canada only)

  1. Activate SMS Phone Number.
  2. Execute 1 SMS Chat Blast to a minimum of 10 contacts.

Once all Messaging Services Activation Requirements are active, MobileMonkey’s More Leads Money-Back Guarantee begins. All Messaging Services Activation Requirements must be active and in place for an uninterrupted 90-day period.

If, after 90 days of all Messaging Services Activation Requirements being active and met, the customer does not create 20 contacts for a PRO Subscription or 50 contacts for a PRO Unicorn or Team Subscription, contact support@mobilemonkey.com to initiate a refund.