Installing Customer Chat Widget on Your Shopify Page

Updated 3 weeks ago by Van Le

  1. Set up your chat widget in MobileMonkey (Chatbot > Chat Starters tab > Website Chat Widgets > + New Chat Customer Chat Widget)
  2. Make any necessary edits to the chat widget settings.
  3. In the "Install Website Chat" section, add your website URL under "What is your website URL'. Then, copy out the Javascript code under "Install code on Website"
  4. Log into Shopify and go Themes > Actions > Edit Code.
  1. Search for the theme.liquid file. Click on the file to open it in the editor.
  2. Find the <head> section of the code and paste the snippet you copied in Step 3 above into any section in the header.
  3. Click Save
  4. When you are ready to go live, go into your Customer Chat Widget in MobileMonkey and click Activate (at the top of the page) 


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