- Send promotional messages inside of the 24+1 rule
- Send non-promotional messages outside of the 24+1 rule using the subscription messaging feature if approved
- Send notification updates if your message falls into one of the specified categories
Tip: Facebook does not like "spamming" of Messenger contacts and overtly "promotional" driven messages after 24 hours of the last chat session with a user. But this is not a problem because you are more creative than that! Offer something of value to your audience to engage them in conversation with your chatbot.
Idea #1: Invite contacts to a webinar.
Idea #2: Send a message about a new blog post that is of interest to them.
Idea #3: Announce the opening of a new store.