Dialogues

18 articles

What Are Dialogues?

Dialogue is the conversation flow that happens when your contact begins interacting with your Page. Dialogues are built out of using different widgets. Each widgets are discussed in a separate articl…

Updated 1 month ago by Craig Cameron

Quick Question Widget

Video Overview. This is one of the most used widgets in the platform. The Quick Question widget is now broken down into four individual widgets: 1. Options widget (multiple) Create multiple choice op…

Updated 5 months ago by Craig Cameron

Image Widget

Video Overview. The image widget allows you to upload an image to your chatbot. Images can be added just about anywhere and you can add multiple images if you want. What types of Files are accepted i…

Updated 2 years ago by Craig Cameron

Text Widget

Video Overview. When adding this widget you are able to just send a text message by itself or you can add up to 3 buttons. These buttons can link to an existing dialogue, a phone call or an external…

Updated 2 years ago by Craig Cameron

Form Widget

Video Overview. If you have a series of questions you want to ask right after another then the form widget is a fast way to do that. The form widget is very similar to the quick question widget with…

Updated 2 years ago by Craig Cameron

Gallery Widget

The gallery widget is a really nice way to display multiple images with information and calls to action under each one. You can load up to 10 images with a title, description, and up to 3 buttons. Th…

Updated 2 years ago by Craig Cameron

Notification Widget

Anytime you want to notify a user of something important that happens in the bot you will want to add the notification widget. This widget allows you to send the following notifications: Push notific…

Updated 2 years ago by Craig Cameron

Attachment Widget

Video Overview. This is a great way to deliver a lead magnet. Just click the link and upload your file. The type of files you can upload are as follows: File Types. pdf. doc. xls. ppt. mobi. epub. Ma…

Updated 2 years ago by Craig Cameron

GIF Widget

Video Overview. MobileMonkey has integrated with Giphy to allow you to easily search by keyword for a cool and interactive gif. These give you bot personalization and make it fun. It's quick and easy…

Updated 2 years ago by Craig Cameron

Navigation Widget

The navigate widget is super powerful and works with your audiences that you have built from attributes or tags. A couple of ways you can use this widget are listed below. Identifying a returning use…

Updated 2 years ago by Craig Cameron

Typing Widget

Video Overview. If you feel that the immediate responses provided by the bot are a bit "inhuman", use the typing widget to create a more natural feel. The typing widget simulates the typing dots from…

Updated 2 years ago by Craig Cameron

Use Tags to associate Information to your Leads for Audience Segmentation

This article covers: Definition and characteristics of tags, where to manage tags and how to assign a tag using these widgets: Tags Widget, Text Widget & Gallery Widget.. What is a Tag? TAG is a piec…

Updated 5 days ago by Raquel Bartolome

Zapier Connection Widget

Video Overview. If you want to capture data and then send it to an external location like a Google spreadsheet or another CRM then you need to set up a connection with Zapier. MobileMonkey makes it e…

Updated 2 years ago by Craig Cameron

1-Time Notification Widget

Video Overview. Facebook introduced the 24 hour rule in March of 2020. This rule says that you only have 24 hours to send messages to a user. If that user doesn't engage (reply to your dialogues) the…

Updated 2 years ago by Craig Cameron

Video Widget

It great thing to add to your bot is video. You can add any video you want as long as it is smaller than 25MB. This is a restriction of Facebook..

Updated 2 years ago by Craig Cameron

Messenger Opt-in

Video Overview. When someone connects with your bot from the Website Widget, you don't get the benefit of capturing data from Facebook or the ability to message them. By sending this widget to them y…

Updated 2 years ago by Craig Cameron

SMS Opt-in

Video Overview. To be compliant you need to ask permission to send SMS messages. MobileMonkey makes this easy with this widget. You place this in your dialogue and it will opt users in or not based o…

Updated 2 years ago by Craig Cameron

Default Dialogues

Video Overview. The default dialogue is where the bot will go when a user has done something that breaks the conversation. Sometimes a user will type something where they shouldn't or do something th…

Updated 2 years ago by Craig Cameron